@BigRedConsulting is correct. We're unable to contact you directly in the Community since this is a public forum. Can you tell me more about your concern saying you need help with your payroll?
Still, I'd recommend contacting our live support via the Help menu in QuickBooks Desktop. From there, a specialist can pull up the history of your conversation and continue the resolution where you left off.
Additionally, here is an article for the steps n case you need to fix some error message prompt or seeing unusual behavior: Resolving Potential Data Issues.
If there's anything else that I can help you with, please let me know in the comments. Stay safe!