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Child support shows up as an active liability, but not in the main table of our liabilities page (picture attached). The dates included should bring up the child support liability.
Can someone advise on why that is?
Solved! Go to Solution.
Hello there, Summeryseason85.
I appreciate you for providing a screenshot above for me to know the specific details of your concern.
An active liability like the child support will show up in the Pay Taxes & Other Liabilities section once you've created a scheduled tax payment.
Here's how:
Once done, refresh the software by closing all windows opened in the system. Go to the Windows menu, then select Close All. Then, open the Payroll Center to check the liability.
If you wish to pay the scheduled tax payment, you can refer to the Set up and pay scheduled article in the How to pay a scheduled liability section for the detailed steps.
Please let me know if you have other payroll concerns. I'm always here to help.
Hello there, Summeryseason85.
I appreciate you for providing a screenshot above for me to know the specific details of your concern.
An active liability like the child support will show up in the Pay Taxes & Other Liabilities section once you've created a scheduled tax payment.
Here's how:
Once done, refresh the software by closing all windows opened in the system. Go to the Windows menu, then select Close All. Then, open the Payroll Center to check the liability.
If you wish to pay the scheduled tax payment, you can refer to the Set up and pay scheduled article in the How to pay a scheduled liability section for the detailed steps.
Please let me know if you have other payroll concerns. I'm always here to help.
Thank you so much! It worked. However, it came through as Local Earned Income Tax (2) and not Child Care. Is this because it's not set up as a tax liability but as a deduction?
Nevermind - I got it. Thanks again for your help!
You're right, @Summeryseason85.
You'll have to set up the Child Support properly in your QuickBooks Desktop (QBDT). Here's how.
In your QBDT:
For more details and information, here's an article you can read for reference: Set up a payroll garnishment item.
I'd also suggest getting in touch with your accountant for guidance. That way, we can ensure you record it properly.
I've also added this article that can guide to learn more how to use QuickBooks to pay payroll taxes and other liabilities.
Then, in case you'll need to pay a scheduled tax payment, you can refer to this article for the detailed steps: Set up and pay scheduled or custom (unscheduled) liabilities.
We're always here to help if you have other concerns or questions.
I have done all of this and mine is still not showing up in the section that shows liabilities are due to 2 days, etc.
Hi @annselby,
You're on the right track in performing the troubleshooting steps shared by my peers above. Since they don't make a difference, I'd suggest contacting our Technical Support Team.
They can pull up your account information within a secure environment, as well as investigate as to why your liabilities aren't showing up in the expected section.
Here's how:
If you decide to pay your scheduled or custom liabilities, check out this article: Set up and pay scheduled or custom (unscheduled) liabilities. You can also find steps on how to set reminder notices, and then pay it as it’s due.
Feel free to hit the Reply button and leave a comment below if you have other questions. I'll be sure to get back to you.
Thank you
How do I handle child support payments in Quickbooks online?
You've come to the right place for assistance with all things QuickBooks Online (QBO). I'm here to provide some info regarding handling child support payments in QBO.
Here's how wage garnishment orders using QuickBooks Online Payroll:
Step 1: Choose what type of garnishment you have.
Step 2: Add the garnishment to QuickBooks.
Add a garnishment that is deducted from an employee's disposable income. Follow these steps for your payroll service.
Step 3: Pay the garnishment to the appropriate agency.
You'll need to make the payments directly to the agencies or creditors as instructed in the garnishment order or tax levy.
For information about how to make the garnishment payment see:
You can check this article for further understanding: Set up and collect garnishments.
Moreover, I'll be sharing the following resources to help you learn how to pay an owner of a sole proprietor business also create, manage, assign, or update pay schedules, and choose your product in QuickBooks Online:
Feel free to reach back out with other questions about handling child support payments. We'd be glad to assist. Wishing for your business to prosper!
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