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UserofQuick123
Level 1

Colorado Unemployment Rate Adjustment -where to add Support Rate and Percent of Excess in Quickbooks Payroll?

Colorado Department of Labor has sent me a letter about my unemployment rates next year and has a couple new fields not captured in Quickbooks Payroll - they are Percent of Excess and Support Rate - the later is calculated in the Total Combined rate.  How do you account for this in Quickbooks Payroll whhich does not have these fields as an option?

2 Comments 2
Nicole_N
QuickBooks Team

Colorado Unemployment Rate Adjustment -where to add Support Rate and Percent of Excess in Quickbooks Payroll?

Hi there, Anthony. Let me route you to the best support who can address your unemployment rate concern in QuickBooks.

 

Since the fields for Support Rate and Percent of Excess are not available in your account, I recommend contacting our Payroll Support team. This way, they can verify the tax notice you received from Colorado. Here's how: 

 

  1. Go to the Help icon in the top right-hand corner.
  2. Select Search, then press the Contact Us button.
  3. Enter your question in the box and hit Continue.
  4. Choose the best way you'll want to reach out to us.

 

Please consider checking their available hours since they can only accommodate you Mondays to Fridays from 6 AM to 6 PM PT and Saturdays from 6 AM to 3 PM PT.

 

Moreover, I've added these articles to learn more about the unemployment rate in QuickBooks and how to handle payroll tax notices: 

 

I've got your back if you have other concerns about payroll tax rates. Just leave a reply below and I'll surely get back.

JANDYJENN
Level 1

Colorado Unemployment Rate Adjustment -where to add Support Rate and Percent of Excess in Quickbooks Payroll?

Did you ever get an answer on where to input Base Rate and the Support rate from the Colorado state notice?

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