Corrupt Employee File

I see the urgency of this matter, MF115. Allow me to route you to the appropriate team to handle this situation you're having with your corrupted employee file.

It's important to note that, due to privacy policies, only our phone support team has the necessary tools to access your account. I understand that you have already reached out to them, but you'll need to contact them again for further investigation and resolution of this problem. Here's how:

1. Go to Help, then select QuickBooks Desktop Help/Contact Us.
   
   
   
   
2. Select Contact Us.
   
   
   
   
3. Give a brief description of your issue, then hit Continue.
   
   
   
   
4. Sign in to your Intuit account. Click Continue and then Continue with my account.
5. We'll email you a single-use code. Enter your code and select Continue.
6. Select to Chat with us or Have us call you.

Support hours for QuickBooks Desktop Payroll Basic, Enhanced, or Standard, M-F 6 AM to 6 PM PT. For QuickBooks Desktop Assisted Payroll, any time, any day.

Your patience and understanding are highly appreciated. If you have other questions, please add them below. Our experts are actively engaged and ready to provide timely responses. 

@MF115 

Run the Verify/Rebuild Data utility. Did you encounter any error message?