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I have a corrupt employee file in QB Desktop. I cannot pay this employee by Direct Deposit or a written check. Myself & my IT tech have spent numerous hours with QB support with no resolution. They even tried to create a new employee file and merge together, it failed. Any suggestions?
I see the urgency of this matter, MF115. Allow me to route you to the appropriate team to handle this situation you're having with your corrupted employee file.
It's important to note that, due to privacy policies, only our phone support team has the necessary tools to access your account. I understand that you have already reached out to them, but you'll need to contact them again for further investigation and resolution of this problem. Here's how:
Support hours for QuickBooks Desktop Payroll Basic, Enhanced, or Standard, M-F 6 AM to 6 PM PT. For QuickBooks Desktop Assisted Payroll, any time, any day.
Your patience and understanding are highly appreciated. If you have other questions, please add them below. Our experts are actively engaged and ready to provide timely responses.
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