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tah-difinitigrou
Level 3

Delete Payroll Deduction Option from Dropdown Selection List

Hello.  I have three deductions available in the employee setup payroll deduction dropdown list that I have never used (I mistakenly created them when I was first setting up QBO Payroll).  Is there a way that I can remove these from the dropdown selection list?  Thanks. 

Solved
Best answer August 28, 2020

Best Answers
Adrian_A
Moderator

Delete Payroll Deduction Option from Dropdown Selection List

I've read through this conversation and found out that you're using Full Service payroll, tah-difinitigrou.

 

Based on your reply on Angelyn_T post, the option to delete a payroll deduction item isn't available since you're using Full-Service Payroll.

 

That being said, you'll have to reach out to our Payroll Support team. We have designated agents that can delete the payroll item for you any time and any day.

 

Here's how you can contact us:

 

  1. From the ? Help icon, click Contact Us.
  2. Enter, I'm using Full Service Payroll. I want to delete a payroll item.
  3. Click Let's talk.
  4. From there, select either Start a chat, Get a callback, or Schedule a call.

 

I also have here a reference on what you can do with QuickBooks Online Payroll Full Service: QuickBooks Online Payroll Full Service Hub.

 

Feel free to mention my name in your Reply. I'm always around if you need help. Stay safe!

View solution in original post

9 Comments 9
Angelyn_T
QuickBooks Team

Delete Payroll Deduction Option from Dropdown Selection List

Hello, @tah-difinitigrou.

 

Yes, we can remove these deductions from your employee's record.

 

If you're referring to the deductions for just a single employee, you can remove them by going clicking on the trash icon from the employee's information. On the other hand, if these deductions are for all of your employees, you can delete them from the Preferences window.

 

Here's how to remove a deduction from the employee's profile:

 

  1. From the Employee details, click on the pencil icon beside the Pay button.
  2. Look for the deduction/s you want to delete from the number 4 section.
  3. Select Yes to confirm the action.

 

To delete the deductions from the Preferences:

 

  1. Tap on Payroll settings from the Gear icon.
  2. Go to the Deductions column, then look for the deduction you want to delete, then click on the Edit link.
  3. Choose Delete.

These articles also share some information on how to manage employees and add or edit a deduction or contribution. You can read the details from here as your additional references:

 

Also, feel free to skim through the topics from our QBO help articles as your guides while working with QuickBooks in the future.

 

Post again if you have any other questions. I'm a few clicks away to help. Keep safe always, @tah-difinitigrou!

tah-difinitigrou
Level 3

Delete Payroll Deduction Option from Dropdown Selection List

Hello.  I am wanting to delete them for the drop down selection for all employees. Unfortunately, when I select the Gear Icon, followed by the Payroll Settings as you instruct, the result is not what you show in your screen image; that is Deduction tab is present.  I am using QBO Payroll Core, and what I see is a window "Payroll Settings," with headers along the left side, General Tax, Federal Tax, CARES Act, ..., Bank accounts, Direct Deposit, Printing, Accounting.  It would be a shame if QBO Payroll Core allows creation of deductions, but not the ability to delete them, if unnecessary. 

AileneA
QuickBooks Team

Delete Payroll Deduction Option from Dropdown Selection List

Hi, tah-difinitigrou. 

 

Thank you for reaching back to the Community. Deleting your employee's deduction in QuickBooks Payroll Core needs to be done individually. I'll show you how to do it: 

 

  1. Click the Payroll menu, and select Employees
  2. Select the specific employee you want to delete the deduction. 
  3. On the column 4. Press the specific deduction you want to eliminate by clicking the trash icon. 
  4. Press Yes to confirm. 

 

 

 

 

 

For more detailed information, you can check out this article: Change or delete a payroll deduction item

 

That's it! Please let me know how it goes. I want to ensure everything has been taking care of. Or if you have any other questions about QuickBooks Payroll let me know, I'm just a post away. Have a great day, and take care!

tah-difinitigrou
Level 3

Delete Payroll Deduction Option from Dropdown Selection List

Thank you, but I don't want to delete a currently selected deduction for an employee.  Again - I have three deductions available in the employee setup payroll deduction dropdown list that I have never used (I mistakenly created them when I was first setting up QBO Payroll).  Is there a way that I can remove these from the dropdown selection list?  Thanks. 

tah-difinitigrou
Level 3

Delete Payroll Deduction Option from Dropdown Selection List

Thank you, but I am not wanting to delete a deduction from a specific employee.  Again - "I have three deductions available in the employee setup payroll deduction dropdown list that I have never used (I mistakenly created them when I was first setting up QBO Payroll).  Is there a way that I can remove these from the dropdown selection list?"  Thanks. 

Adrian_A
Moderator

Delete Payroll Deduction Option from Dropdown Selection List

I've read through this conversation and found out that you're using Full Service payroll, tah-difinitigrou.

 

Based on your reply on Angelyn_T post, the option to delete a payroll deduction item isn't available since you're using Full-Service Payroll.

 

That being said, you'll have to reach out to our Payroll Support team. We have designated agents that can delete the payroll item for you any time and any day.

 

Here's how you can contact us:

 

  1. From the ? Help icon, click Contact Us.
  2. Enter, I'm using Full Service Payroll. I want to delete a payroll item.
  3. Click Let's talk.
  4. From there, select either Start a chat, Get a callback, or Schedule a call.

 

I also have here a reference on what you can do with QuickBooks Online Payroll Full Service: QuickBooks Online Payroll Full Service Hub.

 

Feel free to mention my name in your Reply. I'm always around if you need help. Stay safe!

jennr
Level 2

Delete Payroll Deduction Option from Dropdown Selection List

Nope... still an issue - Support tells me they can't delete the items either...  So my list of old deductions (2018 insurance premium pre-tax deductions specifically) can't be deleted I'm told.  Thus my list is now 140 long and only growing year after year. Even my accountant wants the old items gone. 

sdaniels1
Level 1

Delete Payroll Deduction Option from Dropdown Selection List

Hi @Adrian_A ,

I am on with QB support right now and they say they have no way of doing this. I've told them about your post so I am on hold while they dig deeper. Any suggestions to help them help me?

Susan

Angelyn_T
QuickBooks Team

Delete Payroll Deduction Option from Dropdown Selection List

Hi there, @sdaniels1.

 

I can see the importance of deleting the payroll deduction from the drop-down selection list in QuickBooks Online (QBO) Payroll. This option is not available for Full-Service Payroll. You might want to consider deleting the deductions one at a time through the employee's profile.

 

  1. From the Employee details, click on the pencil icon beside the Pay button.
  2. Look for the deduction/s you want to delete from the number 4 section.
  3. Select Yes to confirm the action.

 

You can open this article for more tips about handling payroll deductions in QBO: Change or delete a payroll deduction item.

 

Additionally, you can review the resources from this link for more resources while handling your payroll entries: Help on common payroll topics.

 

Rest assured our engineers are working nonstop to enhance the product to deliver the needs of all QuickBooks users. You can stay current on the latest updates from here: The QuickBooks Blog.

 

Let me know if you have any other questions. I'm always here to help. Keep safe!

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