desktop payroll

hi @jodi9436 

It depends on the terms and conditions set by Intuit, the company behind QuickBooks. Typically, Intuit provides updates and support for a specific version of QuickBooks for a period of three years from the release date. Therefore, if you purchased QuickBooks for payroll in 2023, you can expect updates and support until around 2026. However, it's always a good idea to check Intuit's official website or contact this link customer support for the most accurate and up-to-date information regarding software updates and support policies.

Hi, jodi9436.

Thank you for reaching out to the Community. I agree with @NicholsonGray. QuickBooks Desktop has a 3-year life cycle. That said, you'll have the option to access and enjoy a range of add-on services including payroll. Additionally, you can subscribe to live technical support or any other Intuit services integrated with QuickBooks to enhance your experience. These services can help you manage your finances more efficiently and effectively. 

Additionally, I've got you this article to learn more about what QBDT 2023 has to offer and to ensure your computer meets the requirements of our latest release:

• What's new in QuickBooks Desktop 2023
• System Requirements for QuickBooks Desktop 2023

If you need more help managing your company or have additional questions about the policy, let me know in the comment section. I'll always be here to assist you. Take care, and have a great day!

I know the 3 year rule.   But quickbooks is stopping desktop except for enterprise.   Is quickbooks forcing payroll clients to switch to enterprise or on-line?   Or can I keep using my desktop version and receive updates?

I can help update your payroll, jodi9436.

QuickBooks Desktop Payroll provides subscribers with the latest payroll updates, including accurate tax rates, calculations, forms, and e-file and pay options. The latest Payroll Update is 22404, released on January 25, 2024. You can check this link to learn how to download and install the updates: Get the latest tax table update.

For more details, visit this article: Get the latest payroll news and updates. I also recommend updating QuickBooks to access all the latest features and functionality.

Additionally, QuickBooks is not forcing payroll clients to switch to the enterprise or online versions. With that, you can continue using your desktop version and receive updates. latest

If the issue persists, I suggest contacting our Customer Support Team. This way, they can pull up your account securely and check the cause of the problem.

Here's how:

1. Select QuickBooks Desktop Help from the Help menu.
2. Click Contact Us.
3. Type in a short description of your concern, then Continue.
4. Choose a way to connect with support.

Furthermore, check out this page to help track payroll and employee expenses: Customize payroll and employee reports. It will help focus on the most essential information for your business.

Let me know if you need more help updating payroll in QuickBooks. I'm always here to help. Take care.

@jodi9436 

Your Enhanced Payroll subscription will remain active as long as you pay for the renewal. You will need to upgrade to QB Desktop 2024 before May 2026 to continue working with Enhanced Payroll through 2027.