Discontinuing Payroll - Can we still pull TSheet entries in as Time Activity?

Thanks for reaching out to the Community, SteveC114.
 

If you cancel your payroll subscription, you can still add employees in QuickBooks Online and sync time entries. There's a few things you'll want to be aware of though. For example, once the payroll subscription's cancelled, your integration with QuickBooks Time and QuickBooks Online will be turned off. This process might take up to two days before QuickBooks Time notices you've cancelled the payroll subscription.
 

To reconnect both platforms, you'll need to sign in to QuickBooks Time resubscribe to it.
 

Here's how:

1. Go to Profile, then Billing & Subscription.
2. Choose a preferred payment method, Credit/Debit Card or Bank Transfer.
3. Fill out all of your available fields.
4. Select Update now.

Now you'll be able to integrate QuickBooks Time with the standalone QuickBooks Online account:

1. In QuickBooks Time's left navigation bar, go to Feature Add-ons, then Manage Add-ons.
2. Find QuickBooks Online Integration and click Install.
3. Hit Connect to QuickBooks.
4. Sign in with your credentials. If you have multiple companies, choose which one to link with.
5. When prompted, select Authorize.

Next, you can pick what to import into and from QuickBooks Online.
 

If you'd feel more comfortable performing this overall process with one of our Customer Care team agents, I'd recommend getting in touch with them directly. They'll be able to pull up your account in a secure environment and help guide you through each set of steps. You can reach them using any of the options available on our Contact page. Also be sure to review their support hours so you'll know when agents are available.
 

Please don't hesitate to send a reply if there's any additional questions. Have an awesome day!

Thank you Zach.

Do you mind clarifying one thing for me? Will Quickbooks Time actually be turned off completely for our employees when we disable payroll or are you just saying the connection will need to be re-connected?

You mentioning re-subscribing has me worried. If that is the case, is there anything we can do to minimize that impact and make sure our employees can still enter time? Will we lose any data in that process?

Thanks again!

Hi SteveC114!

Thanks for the reply. Let me answer those additional clarifying questions you have.

When you cancel your payroll service, it won't affect your QuickBooks Time since they are two different platforms. It only stops the connection between the two. This means, even if you cancel the payroll, your employees will still be able to enter time with QuickBooks Time.

Also, the purpose why we linked the two platforms is to send the time entries from QuickBooks Time to QuickBooks Online for payroll and invoicing purposes. When you cancel payroll, the QuickBooks Time data won't be affected and will remain on your QuickBooks Time account.

When the connection stops between the two platforms, you can access and use QuickBooks Time independently. You'll want to check these links to learn more about the integration of these two platforms, and a link on how to run reports in QuickBooks Time:

• QuickBooks Time and QuickBooks Online integration FAQs

• Integrate QuickBooks Time and QuickBooks Online

• QuickBooks Time reports

Please leave a comment again if you have additional concerns with QuickBooks Time. Stay safe!