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jfabe04
Level 2

Does anyone use automated payroll tax payments. When is the payment actually made? Due tomorrow, still shows I need to pay it.

 
3 Comments 3
Maybelle_S
QuickBooks Team

Does anyone use automated payroll tax payments. When is the payment actually made? Due tomorrow, still shows I need to pay it.

Hello there, @jfabe04.

 

The automated payroll tax payments will be processed on the due date. You can check the status of the payment tomorrow since it'll be due.

 

If the issue persists, I'd suggest getting in touch with our Payroll Support Team. This way, they can pull up your account in a secure environment and check the cause of the problem. You can contact us every Monday to Friday from 6:00 AM PST. Then, until 3:00 PM PST every Saturday.

 

You might want to check out this article to know more about the updates of tax features: Tax feature updates with QuickBooks Online Payroll Core

 

Please know that you're always welcome to swing by anytime if you need help with anything else. The Community is here for you.

jfabe04
Level 2

Does anyone use automated payroll tax payments. When is the payment actually made? Due tomorrow, still shows I need to pay it.

Our payment was not made. I am not happy. The upper right hand corner of my payroll tax screen clearly states "Automated taxes and filings ON".

FateCandylaneT
QuickBooks Team

Does anyone use automated payroll tax payments. When is the payment actually made? Due tomorrow, still shows I need to pay it.

I appreciate you getting back here, Jfabe04. 

 

I'm here to ensure you'll get the right support available so your payroll tax payments will show as paid.

 

As I've checked my resources here, there are no reports relating to automated payroll tax payments not being paid even due has passed. To assist you in getting this resolved and ensure payments are made successfully, I'd suggest contacting our Payroll Support Team. They can pull up your account in a secure environment and review any unusual behavior to determine the cause of the problem.

 

Here's how to reach them:

 

  1. In your QuickBooks Online company, click the Help icon and select Contact us.
  2. Enter your concern and click Let's talk.
  3. Select Start a chat with a support expert.

 

Moreover, you can check out these articles to guide you in managing payroll taxes and get answers to frequently asked questions:

 

 

You can always reply in the comments below if you require additional assistance managing payroll taxes. We'll gladly help you out. Have a good one.

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