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Heather DC
Level 2

Does QuickBooks not take out employee advances if they have a garnishment as well?

I have an employee who owes us for a cash advance but she has a garnishment as well and when I preview payroll Quickbooks is not taking out her advance, only her garnishment.
2 Comments 2
ReymondO
QuickBooks Team

Does QuickBooks not take out employee advances if they have a garnishment as well?

Good day, @Heather DC. Let me share info about recording cash advance payments in QuickBooks. 

 

Before we proceed, can you tell me how did you record the employee cash advance in the program? This way, I can provide the proper steps to address your payroll concern.

 

There are two ways to record cash advances in QuickBooks Online Payroll. One is by handwriting them a check, while the other is by creating a paycheck with a deduction item for cash advance repayment.

 

If you simply record this as a check, this won't be included in your paycheck. That's why it won't show up once you preview the paycheck. 

 

If you set up a payroll item for this, ensure that the total owed amount isn't reached in the Annual maximum field. To check, let's review the payroll item to know if this causes the issue. Let me show you how:

 

  1. Go to the Payroll menu and select Employees.
  2. Click the name of the employee, then go to the Deductions & contributions section.
  3. Select Edit and click the Pencil icon for the Cash Advanced Repayment item.
  4. Review the Annual maximum amount.
  5. Make any necessary changes if needed. Then, click Save.

 

For additional reference, you can check these articles:

 

 

In addition, you can run several payroll reports to view useful info about your business and employees in QuickBooks.

 

Please let me know if you have further questions about recording employee cash advances in QuickBooks. I'll be here to help. Have a good one.

Heather DC
Level 2

Does QuickBooks not take out employee advances if they have a garnishment as well?

I got together wih QB support, and the issue was the amount I had entered as the annual maximum for advances wasn't high enough. So...there's that! I don't always get the answer I want from support, but I did this time! 

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