Glad to have you here in the Community, Steveniewia.
We recognize the importance of e-filing W-2 and W-3 for your employee With No SS number in QuickBooks Desktop.
QuickBooks Desktop 2021-2024 Payroll already allows entering all zeros as an employee's Social Security Number (SSN) when the number is unknown or has been applied for, as per Social Security Administration (SSA) guidelines. However, to comply with regulations, it is important to collect the name and Social Security number of each employee.
Their information is used to complete the W-2 form and, in many cases, the State Unemployment Insurance tax forms. At the end of the year, it is necessary to send a copy of the W-2s to the Social Security Administration, where names and Social Security Numbers are verified for accuracy. It is important to note that those with an Individual Tax Identification Number (ITIN) are not eligible for U.S. employment.
Therefore, an ITIN cannot be used in place of an SSN for employee identification or for work purposes. ITINs are only issued to non-US citizens and residents who are not eligible for U.S. employment but require identification for other tax purposes.
Moreover, I will provide the steps on how to contact Payroll Support to help us further investigate your concern. Here's how:
How to get a call or chat from us
- Access QuickBooks.
- Go to Help, and select QuickBooks Desktop Help/Contact Us.
- Select Contact Us.
- Provide a brief description of your issue, then click on the Continue button
- Sign in to your Intuit account and select Continue, then click on Continue with my account.
- If you don't already have an account, make sure to Create a new account.
6. We'll email you a single-use code. Enter your code and select Continue.
- If you have more than one account, select the account you want to use and then Continue.
7. Select to chat with us or Have us call you.
Note that phone support may be limited due to volume.
After successfully filing the forms, you can print them to send copies to your employees or for your records. And ready to prepare your payroll and tax forms.
If you have additional concerns besides e-filings employees W-2 and W-3, please feel free to reply below. I'm always here to assist.