Good day, kbbkkp.
You'll have to void the e-payment transaction in QuickBooks Desktop. I'll show you how.
- Go to the Employees menu and choose Payroll Center.
- Click on the Pay Liabilities tab.
- Select E-Payments under Payment History.
- Double-click on the payment transaction and click on the Delete drop-down menu.
- Choose Void.
- Click on Save & Close.
- Select Done to confirm the action.
Then, I'd recommend contacting our QuickBooks Payroll Support Team. They can pull up your account to trace the status of the e-payment transaction.
- Go to this link https://help.quickbooks.intuit.com/en_US/contact.
- Select QuickBooks Desktop.
- Click on Continue as a guest.
- Choose your QuickBooks Desktop version.
- Select a topic.
- Click on Start a Message.
Let me share this article that will help manage your account for e-payment of tax liabilities.
You can count on us if you have any other concerns. Have a wonderful day.