Email from [email address removed] .... Scam????

Hey there, ToyaJaye. 

We take the security of your data seriously and are committed to providing you with a safe and secure experience. 

Our emails will always come from an email address with the domain name @intuit.com and other listed emails from his article: Official email communication from Intuit Payments. It is crucial to be vigilant and not to open or access any links added since you may receive a suspicious one. 

It is crucial to be vigilant and refrain from opening any emails you receive with suspicious links to ensure the safety of your data. If you notice any suspicious activity, please don't hesitate to report it to our Security Team. They'll be happy to help you prevent it from happening again. 

Here's how:

1. Go to this link: https://security.intuit.com/contact-us.
2. Look for Report technical support scams.
3. Click Report tech support scams.

Moreover, check out these resources on how you can better protect your account and how we keep your data secure: 

• Identify suspicious activity, phishing scams, and potential fraud.
• How We Keep Your Data Safe

We're here to help you manage your account. Reach out to us anytime you need more assistance. Take care!

@ToyaJaye 

Login to their CAMPS and check their license information. Chances are your client has contacted Support and they know their Primary Contact email address. Then someone uses that email address to try to scam your clients.

Here's the kicker, the email address these "cancel payroll services" are coming from are the same as the email address my payroll direct deposit receipts come from ... the handle is @payrollservices.intuit.com. I've checked the spelling and everything on both emails, they are the same. The clients don't do anything with Intuit on their own, they always come through us, so I know it wasn't them; plus they've both said they don't know anything about it. 

Hi there,

Thank you for updating us with additional information regarding your subscription concern. I understand that you received an email about cancelling your payroll service, and I am here to assist you in checking your subscription and verifying the details. 

However, please note that billing and subscription concerns require personal verification, which can only be done by our Customer Care Team. As we are unable to gather personal data in this public forum, I suggest contacting them directly for assistance. 

To contact our Customer Care Team, please follow these steps: 

1. On your QuickBooks account, go to the Help menu at the top.
2. Select QuickBooks Desktop Help. 
3. Choose Contact Us. 
4. Enter the issue or topic in the field box. 
5. Follow the onscreen instructions.

You can also check out this link for more information on contacting them: Contact Payroll Support. Ensure to review their support hours to know when agents are available.

Moreover, I don’t like to leave you empty-handed. You may want to visit our Community Help Articles hub. In case you need some related articles on managing your account.

If you have any other concerns or questions while managing your QuickBooks account, please do not hesitate to let me know. I'm here to provide further assistance and support you in any way I can. Have a great day!

The email is sent directly from Intuit.  The exact same email address as the one that sends the payroll confirmations.  NO - I really don't want to call. I hate calling Intuit!!!  This needs to be corrected by INTUIT.