Hello there, @acuddemi1.
I’d like to take this opportunity to provide your with details on how to ensure you’re able to receive paycheck email notifications in Workforce.
Let’s apply the following troubleshooting steps to make sure this is not browser-related:
- Sign in to your WorkForce account using an incognito or private browser.
- Mozilla Firefox: press CTRL + Shift + P
- Internet Explorer: press CTRL + Shift + P
- Safari: press Command + Shift + N
- Google Chrome, press CTRL + Shift +
- If you’re able to set your email address for notification successfully, you may want to clear the cache of your regular web browsers. The stored data in your browser’s history can cause some odd errors and may affect the performance of workforce.
- You can use the Browser Health Checkup Tool to check any issues with your browser’s health and its compatibility with QuickBooks Online.
On the other hand, I’ve got you few articles for additional insights:
Keep us updated here in the Community if you have other questions about receiving email notifications from Intuit. I’m always here to help.
