i know there was an issue with the 4-30 payroll and i went into the online portal and when i go to my paycheck preferences i show an error on my bank account info for my direct deposit. i had a couple other employees also look at their and they have the same error. is anybody else noticing this error and should i be concerned my next direct deposit won't go through?
i really just need to know if this error is going to cause an issue. if not then i'm not too concerned with it but being the issue on the 4-30 payroll and now seeing an error on more than one person's direct deposit it's concerning to me.
If you're still getting the error, I recommend contacting our support team by following the steps provided by AlcaeusF so they can double-check your account. They also have the capability to trace if this is caused by the payroll outage or if other users are also getting this error. This is to make sure that you'll not be getting issues with your next payroll.