Employee Federal & State withholding taxes that are not being deducted even though there have been no changes made prior to 2021

Let's get this sorted out, @Nita4.

One of the possible reasons why the federal and state withholding isn't deducted is that the employee taxes are set to do not withhold. Let's verify the employee's payroll information to ensure they're being set correctly. Here's how:

1. Go to the Employees menu, then select Employee Center.
2. Find and select the employee.
3. Select the Payroll Info tab and click Taxes.
4. From there, verify the Federal and State information.

If it's all set and still doesn't deduct, let's try updating your QuickBooks Desktop to the latest release and run the Verify and Rebuild Utility tools. This way, it can fix common data issues on your company file.

If you get the same result after performing the steps above, I highly recommend reaching out to our QuickBooks Support Team. They can look into your payroll account and provide additional troubleshooting steps to get the federal and state withholding deducted.

Let me know how it goes, I want to make sure this is taken care of. Thanks for dropping by, I'll be standing by for your response.

So, I have done everything I can think of plus what you suggested and still no luck.  I finally had to go in and change the employee tax info to get at least a bit of what should be held out.  I have looked at the federal and state tax tables to ensure there have been no changes, I have called my accountant's office and their payroll person can't figure out what's going on.  I have been doing payroll for 20+ years and never had a situation such as this.

Hello, Nita4.

I appreciate all the steps and suggestions you did to fix the employee's paycheck. 

Since none of the steps worked for you, you'll want to contact our support at this point. They'll investigate and check deeper on the system and find out what's preventing the federal and state taxes from being deducted. 

To elaborate the steps provided by Mark_R:

1. Click the Help menu, then select QuickBooks Desktop Help.
2. At the bottom of the pop-up window, click the Contact us link.
3. On the Contact Us page, select a topic.
4. Scroll down, then choose how you want to reach us (chat or phone). 

After fixing the issue with our agents, you're welcome to browse our articles to help you manage your payroll-related tasks. If you need assistance checking out your employees' payroll data, you can run reports for them. Look for a guide in our Payroll reports topic page. 

You can always reply to this thread if you have more questions. I'm willing to help you accomplish your payroll tasks or any processes in QuickBooks Desktop.