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I use both QB's desktop and another payroll software program to provide payroll services for my clients. Why does QB's only allow the qualified wages for 3/13-3/31 to entered in the questionnaire? The other software asked for the qualified wages during for both 3/13-3/31 and the 2nd qtr. QB's will not allow me to override the amount in part 3. My client does not have qualified wages for the credit for 3/13-3/31, but does have qualified wages for 2nd qtr. Is QB's only allowing the credit to be applied in the next qtr?
Hi Mistyjca02. Just so we can both get on the same page, what questionnaire are you referring to? If you're having trouble setting up the employee retention credit tracking, check out this article on
How to set up and track the Employee Retention Credit under the CARES Act. If this isn't what you were looking for, leave a reply below with possibly a screenshot so I can better understand what's going on and get to the bottom of it for you. Looking forward to hearing from you, Have a great day.
Why is the 11c not refundable portion of the ERC not calculating? Qualified wages are correct - will not let me override the worksheet or the 941 report - sorry this was made for the moderator but it wont let me delete it
Let me help with your question about the Form 941, tmm.
The amount in Line 11c of the Form 941 can't be overridden. However, you can run a report to check where the amount is coming from.
Here's how:
You may also need to create a liability adjustment if you need to change the amount in Line 11c. Here's an article as a guide: Adjust Payroll Liabilities in QuickBooks Desktop.
I'd also like to add a couple more articles in case you might them in your future tasks:
Please know that you can always reply or reach out to us again if you have other questions. We'll make sure that everything is sorted out.
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