Employee Showing as existing

Hello there, ovk_insulators.

I've replicated this and found that even if the initial set up was not saved, it will still be recorded in QBO. This happens if you entered the employee's W-4 details and closed the screen. QBO will auto save the information you entered in the program and will create a profile for the employee.

To fix this, you can delete the employee from the list and start over.

Here's how:

1. Click Workers on the left panel.
2. Select Employees.
3. Click the employee's name on the list.
4. In the employee's profile, click Delete employee at the bottom.
5. Click Yes when prompted.

Please leave a reply if you're able to successfully set up the employee.

Hi there, @ovk_insulators.

Thanks for the update. I’m glad to know you were able to resolve the issue.

If you need anything else, feel free to post again or leave a comment below. I’m always available here for all of your QuickBooks needs. Wishing you and your business continued success!

Hi, I'm trying to add an employee using QBO.   I see "The name supplied already exists" error message at the top.  The employee does NOT show up when I list employees (Payroll->Employees).

Any ideas?  (I tried the workaround Reports solution on this thread, but the url does not have CUST in it...)

A bit more info: I do see CUST_CONTACT in the url and when I change it to EMP_CONTACT I do see a list of active and inactive employees.  What I do not see is the name of the person I'm trying to add... help?

Thanks!

Thanks for joining the thread, @kevin-kotorynski.

This error usually occurs when an employee, vendor, or customer is already using this name. Since you're done verifying the list of your employee, we can check each vendor's profile to see the duplicate.

Here's how:

1. Go to the Expenses menu and then choose Vendors.
2. Click each vendor to access its profile.
3. Select the Edit button.
4. Check the name entered in the Display name as section.
5. If you’re able to find the duplicate, edit the format to “last, first” or add a digit at the end of the name.
6. Click Save once done.

However, if you’re unable to find the duplicate from the vendor list, we can review your customers’ records and edit the display name. Here's the link: Error: The name supplied already exists.

I've added this article about adding an employee in QBO: Add, edit, or inactive an employee. It also includes the steps to make an employee inactive.

Don't hesitate to drop a comment below if you have other questions. I'm more than happy to help. Take care!