Hello, @jenM3.
Thanks for reaching out to the QuickBooks Community with your question about a federal payroll tax payment.
Since this is a public platform, I'm unable to bring up your account and see why this is happening and why this hasn't went through. With that being said, let's get in touch with our Customer Support Team for further assistance. Here's how:
- Go to the Help menu.
- Press the QuickBooks Desktop Help option.
- Tap Contact Us.
- Enter your question and hit Let's talk.
- Scroll down and choose to get a callback.
Keep us updated on how the call goes. We want to ensure that you get this taken care of as soon as possible. Have a great day!