I am well aware that every penny counts, @venterdanie. Let me go into details about the charges deducted and route you to the appropriate support.
We can use the Look up your charge tool to check the deductions made from your bank or credit card. This way, you can ensure that the payment went through.
On the other hand, please know that we'll still need to route you to our Customer Support team. As they have the necessary tools that are needed to ensure that your account is safely opened and examined.
Here's how:
- Open your QBO account.
- Select Help (?).
- Click Contact Us and choose a way to connect with us:
- Start a chat with a support expert.
- Get a callback from the next available expert.
Once everything's fine, we can help you manage your QuickBooks Online subscription, including updating the card on file, changing your subsc....
I'm always available in the comments if you need additional assistance managing your QBO account. Have a good one.
