Nothing has changed…. I just want to be done with them, but they don’t allow it.  Forget about this major corporation doing the right thing, they’re too busy living in mansions on our hard-earned dollars we pay for terrible service.  It’s a shame. 

They still haven’t… they make excuses for why they can’t just fix the problem within their company, instead they’ve been trained to evade questions and lie at all costs.  SMH 

I’ve been having the same customer service issues with them since the Vid started.  I’m just requesting they let me in my account to shut it down, or do it over the phone.  They keep telling me it’s not possible.  Blows my mind! Can these people get some software training?  

Has anyone had success?  Where are the people in charge?   Y’all wasting money paying so many people that cannot “do” anything…. Ya know you could stop scamming your customers out of money, if you’d trim the fat.  We’re just business owners, what do we know?  Ha

Getting the run around here too!  Man this is terrible!  It’s just getting worse, so I’ve asked out and now they’re holding my account login ability so I can’t adjust the account…. That’s not right!  They also told me they can’t cancel it over the phone.  I feel like a hostage… insane. 

You all need to get your bank involved with the problems you are having with Intuit, especially payroll, and don't let Intuits CSR get around you, you have every right to ask to speak to an English speaking representative, I have been using QB for 22.5 years, they tried to tell me that QB online is our only way to do payroll, they thought I was in idiot, and could get over on me, but they were wrong, I got over on them.  Now I use QB Enterprise Solution 24.0, and I LOVE it, I had one problem, I called and had a human being within a minute of me calling, and they fixed it right away. You need to put them in their place and keep them there, file a complaint with your bank and tell them of the problems you are having with Intuit, they helped me when Intuit tried to make their problem my problem, they were shut down by my bank, which I love.  Good Luck to all of you.

You go Sandi, I love it!!

Hollywood, don't let here fool you,