For employees using time tracking and expense claims: is there an app for them to use with QB online advanced? Or do they have to go through the web?

I’ve got you covered, slemon. I appreciate your time reaching out to the Community for assistance.

If you want your employees to track their own time and expense claims within your QuickBooks Online (QBO) Advanced account, you can set up time tracking and add them as users. I’m glad to show you the steps:

1. Click on the Gear icon, then select Account and settings.
2. Go to the Time tab.
   
3. Choose if you want basic time tracking or a QuickBooks Time account with more time tracking features. Either way, you can access timesheets from QBO.
4. Select Get Started.

Once turned on, follow the instructions outlined below to add a Time Tracking user.

1. Go back to the Gear icon and select Manage users.
2. Tap Add user.
3. Select Time tracking only.
4. Click Next.
5. Find the employee you want to add, then select Next.
6. Enter their contact info and save.

Check out this guide to learn how to adjust your time tracking preferences and bill customers for the number of hours consumed in a project or activity: Turn on and set up time tracking in QBO.

On the other hand, if you have another application for time and expense claims and you'll want to integrate it with QuickBooks, you can visit our Apps Center or your Apps menu to find a tool.

Here’s how:

1. From your left pane, click Apps.
2. Enter a keyword on the Search field, then select the app.
3. You can click the Overview, Pricing, Reviews, and FAQs to view the features.
4. Select Get app now one decided.

I’m attaching these resources to learn more about time tracking:

• How to use basic time tracking in QBO
• Enter a weekly timesheet in QBO

Please don’t hesitate to add a message below if you have any other concerns besides the time feature. I’ll be here to assist you. Take care always and happy New Year!

This does not answer what I asked.  Once an employee is set up to track time & expense claims, is there an APP the employee can download on their phone so they can enter in their time and send in their receipts?

Thank you.

Good evening, @slemon-gcsusa-or. 

Thanks for reaching back out on the thread. Allow me to point you in the right direction to get an answer to your question. 

To clarify, are you using QuickBooks Time or only QuickBooks Online? 

If you're also using QB Time, your employees will be able to enter time through the QB Time mobile app. Check out this guide for more details: Track and manage time. 

If you're only using QuickBooks Online, your employees will need to enter their time through the web browser. Review this article about entering time in QuickBooks Online as a future reference. 

I hope this helps answer your question. I'm only a post away if you need me again. Take care! 

I was reading this thread because having a similar issue.

We use QuickBooks Time.

Have everything set up to track time, but can't figure out how our people can attach receipts to the jobs they clocked in on. We've used the "attach photo" feature, but they do not show up on the dashboard when processing timesheets.

I appreciate you joining the thread, mauranow.

Let me share information on how you can allow your employees to attach images to their timesheets.

A QuickBooks Time Kiosk will let your team add photos when they clock in/out. This way, you can view their timesheet with corresponding kiosk photos.

Here's how you can add the Kiosk feature:

1. Sign in to your QuickBooks Time as the admin.
2. Proceed to Company Settings, then Time Options.
3. Select Date & Time.
4. Choose your time zone from the Time Zone dropdown.
5. Select Save, then close the window.
6. Go to Feature Add-ons in the left menu.
7. Choose Manage Add-ons.
8. Utilize the search bar to look for Time Clock Kiosk.
9. Select Install.

You can visit this article and proceed to Steps 2 to 5 for the complete process to install the kiosk and set up your preferences:  Set up QuickBooks Time Kiosk.

In addition, you can utilize this material to assist you in setting up the Time Kiosk photo capture feature for your team members when clocking in and out: Use QuickBooks Time Kiosk photo capture.

On the other hand, consider scanning this resource to help you create and update your timesheets or insert a break for your team: Manage timesheets in QuickBooks Workforce (formerly QuickBooks Time mobile app).

I'm always here to lend a hand if you need further assistance when attaching a receipt when tracking time or other related concerns with QuickBooks Time. Just click on the Reply button to update us in the thread.

Hello - I am also interested in the original question. We have QBO Advanced and our employees currently use the Workforce App (formerly Quickbooks time/Tsheets) to track their time.  I would like for them to be able submit their business receipts/ expenses and have provided permissions as an expense submitter in my user roles, but don't see anywhere on the Workforce app where they can capture receipts to submit.  Can this only be done on the desktop or is there a way to add it to the App? 

I can see that you and everyone's businesses have a definite need to submit business receipts or expenses to the jobs your employees have clocked on when using the QuickBooks Workforce App. Let me share information about this matter.

Since QuickBooks Time tracking software allows you to track employee work hours, schedule staff shifts, and monitor productivity easily, submitting their business receipts/expenses through the app is unavailable. You can enable this option in your QuickBooks Online Advanced account, so they can attach their expense claims to your file. You may refer to this guide for more insights: Set up employee expense management in QuickBooks Online Advanced.

For now, I'll take note of your feedback to help improve our service and your overall QuickBooks experience. I appreciate your patience and understanding as we work on enhancing our product. Also, you may personally send this idea to our program developers to work on its progress to include them in future updates.

Here's how to submit feedback through QuickBooks Workforce (formerly QuickBooks Time mobile app):

1. In the Workforce app, select Setting or More, then Settings.
2. Select Help & Support, then Suggest an Idea.
3. Enter your feedback, and select Send feedback.

Moreover, I'm including this resource to help you handle employee timesheets: Manage timesheets in QuickBooks Workforce (formerly QuickBooks Time mobile app).

I'll be available anytime in this thread if you have additional questions when managing timesheets in your account. Just keep us posted so we can further provide help. Keep safe!