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Level 1

FUTA not calculating correctly

So QBO online payroll completely screwed me. Before I pay a bunch of back 940 taxes I want to make sure I actually owe them as this will trigger big penalties. When filing form 940- using the worksheet (in the instructions) for line 10- ZERO extra tax is due (line 2 is bigger than line 1 on the worksheet) however we have two Corp officers exempt from SUI So they should have to pay the full 6% ? I called the IRS and they said you just do the worksheet and follow the instructions and not do any manual calculations . QuickBooks initially had us liable for the taxes but then did adjustments each year (probably based on the worksheet) saying we didn’t owe money. But it never allowed me to file the 940 . It appears we paid MORE than the max credit towards state SUI even without the Corp officers paying into it. I believe this is because Washington States base wages are very high so we pay a lot of SUI So if the worksheet is right we do not have to pay the extra % towards the Corp officers that were exempt from sui. Yet everyone is stating the 6% FUTA is mandatory for anyone not paying SUI. Why doesn’t the IRS have a new worksheet OR spell it out if the amount paid from all employees covers the a mix credit amount...
1 Comment
QuickBooks Team

FUTA not calculating correctly

Hi, @Rexndex.


Appreciate you for posting your concern here in the Community. Let me share some insights about the tax calculation in QuickBooks Online (QBO). 


Intuit wants to make sure our customers are compliant with their state and IRS guidelines. QuickBooks will calculate the taxes depending on the information you put for your employees. This information is the vital factors since they greatly affect the taxable wages of the employees on where the taxes are calculated.


To verify the calculation of your taxes, I recommend contacting our QuickBooks Online Support Team. They have additional tools to pull up your account and do a screen-sharing. They can also process an adjustment if they found out that there's a discrepancy with the calculation of your taxes. 


You can contact our customer support through this link: Contact the QuickBooks Online Customer Support team


For future reference, you can visit these article to learn more about the taxes in QBO:

Please know that you're always welcome to post if you have any other concerns about the payroll taxes. Have a good one. 

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