Hi bcook2228, mesparza and colleen,
We’re aware that there’s an issue with the Direct Deposit payroll for April 30. Please know that we’re actively working on resolving this, so the employees will get paid on time.
We’re tracking each of the affected customer accounts to see if we can make the deposit sooner, or provide you with a specific time frame. For now, the bank has until 5 PM to deposit the funds to the employee accounts.
Also, please note there isn’t a need to cancel the payroll and create paper checks. While we’re looking for an immediate fix, we suggest subscribing to this link to get updates about the status of the issue: http://status.quickbooks.intuit.com/?subscription_confirmed=true.
We request for your patience till we get back with an update. Please know that we will surely keep the Community on track, so keep an eye out here and on your email.
