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rnatek
Level 1

Help with pay roll

 
3 Comments
IamjuViel
QuickBooks Team

Help with pay roll

I'd love to help you with your payroll, @rnatek.

 

Can you share with us more details about your concern? Were you prompted with an error or encounter unexpected behavior while managing payroll in QuickBooks? This is for more to provide you accurate resolution.

 

In the meantime, I've got these articles that you can use as a reference in using QuickBooks Online payroll:

I'll be looking forward to your response. Have a wonderful day!

JMF2
Level 1

Help with pay roll

I ran payroll and it came out to be run on the 4th of January. Needs to be completed before the end of December

 

Charies_M
Moderator

Help with pay roll

I've got you covered, JMF2.

 

The ability to make changes in the paycheck depends on the status of the payroll you have run. If the status is not yet processed, you can delete the paychecks, change the date to the correct one and then, regenerate the payroll.

 

Here's how:

  1. Go to the Payroll menu and Employees.
  2. Click the Paycheck list link to open the submitted paycheck.
  3. On the Paycheck list page, click the amount under the Net Pay column to open the paycheck details.
  4. Click the Delete button from the Paycheck page.
  5. Put a check-mark in the I understand that this action cannot be undone checkbox, then hit Delete Paycheck.

For more information about editing payroll checks, visit this article: Edit a payroll paycheck.

 

Once deleted, you can now recreate the payroll with the correct information.

 

Otherwise, you'll need to contact our support to check on your submitted payroll and help you with the payroll correction.

 

. Here's how you can reach us:

 

  1. Go to the Help menu at the upper right.
  2. Select Contact Us.
  3. Enter your concern.
  4. Click Let’s talk.
  5. Choose Get a callback
  6. Type in your contact info.
  7. Select Confirm my call.

 

Should you need any further assistance, feel free to ask. I'll always be around to help in the Community. Wishing you the best of luck.

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