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smcgregor
Level 1

How can I change service account on paid invoices and direct to the correct income account? Several different services for business and direct to specific income account

Some invoices are going to "Services" and need to differentiate which Income Account to already paid invoices.
10 Comments 10
ReymondO
QuickBooks Team

How can I change service account on paid invoices and direct to the correct income account? Several different services for business and direct to specific income account

I'll be glad to assist you in categorizing your invoice to a correct income account in QuickBooks, @smcgregor.

 

All you have to is to edit your income account in your service item. Let me show you how:

 

  1. Go to Sales and select Product and Services.
  2. Look for the service item and click Edit.
  3. In the Income account section, choose the correct account.
  4. Click Save and close.

 income.PNG

In case you want to apply these changes to all of your recent transactions, simply mark the checkbox in the "Also update this account in historical transactions" when updating your income account.

 

In addition, you can run the Invoices and Receive Payments report in QuickBooks. This will show the list of payments that you’ve received and the invoices that go with them. Simply go to Reports and open the Invoices and Receive Payments report.

 

I'm still here if you have other questions managing your accounts in QuickBooks. Just post your questions here, I'll respond as soon as possible.                                             

smcgregor
Level 1

How can I change service account on paid invoices and direct to the correct income account? Several different services for business and direct to specific income account

It doesn't work - I don't have Sales and "Also update this account in historical transactions" doesn't appear.  I have multiple invoices that have been paid and need to go to a different income account I created.  Ultimately need to capture the income in the correct account.

smcgregor
Level 1

How can I change service account on paid invoices and direct to the correct income account? Several different services for business and direct to specific income account

I don't have "Sales" nor the check box.  I need to correct each invoice to the income account and I have multiple.

DivinaMercy_N
QuickBooks Team

How can I change service account on paid invoices and direct to the correct income account? Several different services for business and direct to specific income account

Consider me a detective on the case of that missing option in QuickBooks, @smcgregor. Let's perform some troubleshooting steps below. 

 

To start, let's change the Income account of your service item in the Product and service section:

 

  1. Follow Steps 1-2 outlined by my colleague, @ReymondOproductservice.JPG
  2. In the Income Account drop-down, type the name of the correct account or any account in the list. For example, enter the word "income".  serviceaccount.JPG
  3. Once you click an account, the Also update this account in historical transactions checkbox will appear.
  4. Check the box.
  5. Then, go back to the Income account drop-down and choose the correct account. 
  6. When finished, hit Save and close to confirm the action. 

 

For more details about this process, please see this article: Change the account for a product/service item.

 

Also, you can pull up inventory reports in QuickBooks Online to see your best selling items, what’s on hand, the cost of goods, etc.

 

Keep me posted if you have any other concerns about changing the accounts of your service items in QBO. I'm always here to help. Have a great day ahead.

KnowYourNumbers
Level 1

How can I change service account on paid invoices and direct to the correct income account? Several different services for business and direct to specific income account

Thanks, this solved the same problem for me. However, I wanted to note that this checkbox ONLY appears if you are changing the income account to a different account. So, if you are like me and had already updated these without noticing the checkbox popping up the first time, you will need to change them all back to their original accounts, save them, and then go back in and change them again into the accounts you want - making sure to check the checkbox this time. If the account you want has already been selected and saved, the checkbox will not appear. A strange programming choice but at least there's a way around it. 

ELLarsen
Level 1

How can I change service account on paid invoices and direct to the correct income account? Several different services for business and direct to specific income account

Thank you, thank you for explaining that you only get the "change in historical..." option when you initially change the account.  I also missed it and could not figure out how to get it.  Changing the account back to the original wrong one and the redoing the fix worked.  You are a life saver!

Nursejul05
New Member

How can I change service account on paid invoices and direct to the correct income account? Several different services for business and direct to specific income account

I do not have quickbooks online. I purchased it and use it on my MAC.  It does not have the same options.  I am trying to change the account the invoices are going into and I cannot find an option to do so.  I was able to change the account for payments but not for invoices.  Any help would be greatly appreciated.

Julie

Ethel_A
QuickBooks Team

How can I change service account on paid invoices and direct to the correct income account? Several different services for business and direct to specific income account

Congrats on making your first post here in the Community, @Nursejul05.

 

Allow me to add some information about updating the account for items in QuickBooks Desktop for Mac.

 

Here's how:

 

  1. From the Lists menu, select Items (for Mac).
  2. Double-click the item you want to change.
  3. Enter your changes in the Edit Item window.
  4. Choose OK.

Refer to this article for more information about this process: Add, edit, and delete items.

 

Also, I would like to add this article to guide you in customizing reports in QuickBooks Desktop for Mac: Customize reports in QuickBooks Desktop for Mac.

 

Feel free to click the Reply button if you have some follow-up questions regarding this. I'm here to lend a hand.

Nursejul05
New Member

How can I change service account on paid invoices and direct to the correct income account? Several different services for business and direct to specific income account

Ethel_A, 

Thank you so much.  That worked perfectly.

Julie

ZackE
QuickBooks Team

How can I change service account on paid invoices and direct to the correct income account? Several different services for business and direct to specific income account

Thanks for getting back with the Community about this, Nursejul05.

 

I'm happy to hear Ethel_A was able to help with updating your account for items.

 

Please feel more than welcome to post a reply here or create a new thread if there's ever any questions. The Community's always here to help. Have an awesome Friday!

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