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How can I connect Supermanager to QBOL?

I had to put SM on a new computer.  I was trying to connect the new SM file with QBOL but I mistakenly X'd out of a pop-up box that I needed to enter my registration codes from SM.  I cannot get the pop up to come back up.  I tried clearing the cache.  I am getting and error message on SM that states: Error querying for QB online items: Error doing QB online requests: Company not provided.
3 Comments
QuickBooks Team

Re: How can I connect Supermanager to QBOL?

Pleased to have you here, @carole1.

 

Getting the right support to ensure your app is seamlessly integrated with QuickBooks is my priority.

 

The SuperManager is a supported third-party application that allows you to import orders as invoices, sales receipts or estimates to QuickBooks Online. There would be a need for us to look up your Supermanager account on a secured environment and further check on the root cause of the error you’ve received.

 

Since the Community page is a public space, I’d suggest  reaching out to Customer Care team for The SuperManager.

 

Here's how:

  1. Log in to your QuickBooks Online.
  2. Go to Apps.
  3. Type in Supermanager.
  4. Click on Learn more on the pop-out window.
  5. In the Supermanager website, click Contact Us.

That should it!

 

Feel free to leave a comment below if you have follow-up questions about integrating a third-party app with QuickBooks Online. I'm always here for you.

Not applicable

Re: How can I connect Supermanager to QBOL?

Thank you for your reply.  We have already been using SM for many years.  I just got a new computer and had to use an old SM file on the new computer.  I updated it and when I went to connect the 2 programs, it gave me a pop up were I needed to add my "verifier" and "realm" but I mistakenly x-'d out of it.  Now I can't get that pop up to come back up.  

Anonymous
Not applicable

Re: How can I connect Supermanager to QBOL?

Thanks for the clarification, @carole1.

 

I'm here to get you pointed in the right direction so you can connect the two programs.

 

Let's try using a different browser to check if it'll give the same pop-up to add your "verifier" and "realm". If not, then you'll need to contact the Customer Care team for the SuperManager as suggested by my colleague @juVielL so they can help connect it back on your new computer.

 

Since the SuperManager is a supported third-party application, they'll be able to help you further using their tools. 

 

Feel free to drop by again in the Community if you need anything else. Have a good one.

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