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zoe_wsj
Level 2

How can I know QuickBooks paid California payroll tax successfully if no payment record can be found via our EDD account while it debited our bank account on 9/8?

 
2 Comments 2
MarsStephanieL
QuickBooks Team

How can I know QuickBooks paid California payroll tax successfully if no payment record can be found via our EDD account while it debited our bank account on 9/8?

Hi there, @zoe_wsj.

 

I'd be glad to help you verify your tax payment made through QuickBooks Online.

 

You can check the details of your tax payments in the Taxes menu. You'll also receive an email confirmation if you've added your email along with your bank statement to track the tax payment. Here's how to review your tax payments:

 

  1. Go to the Taxes menu, then select Payroll Tax.
  2. Select View tax payments you have made under Taxes. Review if there is a note Epay. This means it has been done through electronic services.
  3. Modify the date range if needed. Then verify the Payment Date.

 

If the details for the tax payment was recorded, you can contact your State agency directly to verify the transaction. However, if the tax payment wasn't recorded, I'd suggest contacting our Customer Care Team to verify your account and tax payment.

 

For more information about the e-payment status, you can check out this article: Check e-filing or e-payment status. This also includes Frequently Asked Questions about the process which will answer some of your questions, such as when will your funds be withdrawn from your account for paying federal or state taxes.

 

I've also added this article if you need to run a paid tax report in QuickBooks Online: See a report of tax payments made. You can present this report if ever your financial institution will ask for a document to prove that your payment has gone through.

 

Please don't hesitate to let me know in the comment section below if you need further assistance or if you have any questions. I'd be happy to help. Take care.

zoe_wsj
Level 2

How can I know QuickBooks paid California payroll tax successfully if no payment record can be found via our EDD account while it debited our bank account on 9/8?

Thank you for your kindly help!

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