How do I Balance Payroll Tax Reports to Payroll Liabilities? - my totals appear to be off and nothing is manually posted., what happened?

Hello there, @office103.

We can check the Balance Sheet report to check the difference of the transactions.

First, choose each account on the report to view the transactions related to the balance of each account. 

Then, start running the date range down by starting from year to date, and narrowing it down each month until you have the date range narrowed to the day that the balance sheet goes off. 

From there, you can begin figuring out what transaction is causing the balance sheet to be off and resolve the issue.

I'd recommend getting in touch with our Customer Support Team. They have the tools to pull up your account and help provide further information about it.

Here's how:

1. Go to the Help menu.
2. At the bottom, click Contact Us.
3. From the dialogue box, enter your concern.
4. Click Let's talk.
5. Choose either Message an agent or Get a callback.

Please check our support hours to ensure that we address your concerns on time: Support hours and types.

For additional reference, you can check out this article to resolve common Balance Sheet issues: FAQ: Basic troubleshooting for balance sheets.

You can check these articles to learn more about their differences:

• What is a Balance Sheet report?
• FAQ: How to use year-end reports

Stay in touch with us if you have other questions. I'm more than happy to help. Take care!

This did not answer my question.  I'm finding that the individual amounts withheld for SIT in several of my employees payroll are not the amounts that have posted to the Liability Account.  I have identified the errors, but don't know why they are there or how to make a JE to fix it.  Payroll Taxes are very tricky things.

Thanks for pointing this out, office103.

Let me route you to the right support that can help correct your balances for Payroll Tax reports and Payroll Liabilities in QuickBooks Online (QBO).

Since you've figured out the transactions that are causing the balances to be off, I suggest reaching out to our QuickBooks Care Support. Aside from their ability to review and verify the changes made into your payroll, they can also help you with payroll adjustment or corrections in a secure space.

Before that, let me share some articles that you can refer to review the correct liability amounts and answer other payroll tax queries:

• Payroll Tax and Wage Summary Report
• Employees and payroll taxes

Here's how to contact our support:

1. Go to the Help menu at the upper right.
2. Select Contact Us.
3. Enter your concern.
4. Click Let’s talk.
5. Choose Get a callback. 
6. Type in your contact info.
7. Select Confirm my call.

You can check out this article for our contact information. Click on the QuickBooks Online drop-down to see the most updated support schedule: Support hours and types.

As always, read our Help Articles in case you need related links in the future.

Let me know if you meant something else. I'll be right here if you have further questions. Keep safe and have a good one.