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Level 1

How do I edit a not filed w2

I have not filed the W2, and need to add to item 14. How do I edit it when I have not filed it yet?
11 Comments 11
QuickBooks Team

How do I edit a not filed w2

Hello there, @pastorarosilia.


I'm glad you've reached out to us. Let me help and walk you through on how to add an item on the W-2 form. 


If you'd like to reflect the item in the W-2 form, you'll have the option to manually report the transit tax in Box 14. To do this, here's how:

  1. Go to the Employees tab and select Payroll Tax Forms & W-2s.
  2. Choose Process Payroll Forms.
  3. Double-click the Annual Form W-2/W-3 Wage and Tax Statement/Transmittal.
  4. Enter the correct year, then click on OK.
  5. Mark the employees you want to view.
  6. Click Review/Edit.
  7. Click the Form W-2 link at the top of the form.
  8. In Box 14, enter the transit tax description and the amount.
  9. Click the Check for errors button.

Once done, you can now file the W-2 form. For additional reference, you can check this article: Process and file W-2 forms


If you need further assistance with the steps, I recommend calling our QuickBooks Online Support Team. They have additional tools to pull up your account and do a remote session. 


You can reached our phone support through this link:


Please know  that I'm just a post away if you have any other concerns about W-2 form. Have a good  day ahead. 

Level 2

How do I edit a not filed w2

it's not giving me any opportunity to edit?


Level 2

How do I edit a not filed w2

I go to employee, and don't see anything that states process payroll tax forms?




How do I edit a not filed w2

Glad to have you here, dawnreau. I'm here to provide further details for QuickBooks Online.


The steps above is for QuickBooks Desktop. I'm here to provide further details for QuickBooks Online.


Are you trying to edit your company information? If so, let's go to the Gear icon and select Payroll Settings under Your Company. From there, you can modify and correct the information. There is also another way on how you can do it. See the steps below:


  1. Click Workers on the left panel and select the Employees tab.
  2. From the Employees list, select the employee's name.
  3. Click the Pencil icon to modify the details.


On the other hand, if you're referring to a payroll correction, it is advisable to contact our payroll specialist. They can help you correct a payroll adjustment. Here's how to contact them:


  1. At the upper right corner, click the Help menu to see the Contact us button.
  2. Then, hit the Contact us button at the bottom part.
  3. Add a short description of your concern by entering it inside the What can we help you with? box for example " payroll adjustment ".
  4. Click the Let's talk button (green one).
  5. Select Get a callback to talk yo our specialist


Get back to me if you have other questions. I'll be here to help you figure them out. Take care!

Level 2

How do I edit a not filed w2

You didn't address the question, please go back and read it.  The question is what is editable and how on an employees W2.  Is it only possible to edit box 12 & 14?  I need to add health insurance to an owners Box 1, can that be edited?

QuickBooks Team

How do I edit a not filed w2

Hi there, tiredofbadanswers.


Currently, you are not able to edit or add health insurance to owners to Box 1.


However, I suggest contacting our QuickBooks Support Team. They have the tools to set up your account to add the item to the specific box.


Here's how to contact them:


1. Open your QuickBooks Account.

2. At the top right, click the Help icon.

3. Click Contact Us.

4. Under What can we help you with?, enter any concerns.

5. Click Let's Talk.

6. You'll be routed into the Choose a way to connect with us page.

7. Select how you want to contact them and fill in the information.


Please check this article how QuickBooks Online populates the boxes on the IRS Form W-2: W2 form boxes explained.


Please know that you're always welcome to post if you have any other concerns. Wishing you and your business continued success.


Level 1

How do I edit a not filed w2

I’ve waited 5 weeks for customer service to fix my w-2s. My state and local should be the same amount and they are not. I’m ready to call the IRS. Maybe that will get their attention. 

Level 2

How do I edit a not filed w2

I believe the solution is the following:  When reviewing the W-2 form, select the box that contains the abbreviation and right click.  Select Override and enter the text you want to see.

Level 1

How do I edit a not filed w2

I'm In preview,  Cannot edit,  Where is "review?"


QuickBooks Team

How do I edit a not filed w2

Thank you for joining the thread, @ffalligant1.


Let me help clarify why you cannot edit and find the Review option in QuickBooks Online (QBO).


To begin with, the steps given by my colleague @JanyRoseB are for QuickBooks Desktop (QBDT). For QBO, the option to edit is unavailable. However, If you want to fix the incorrect W-2 and W-3 will depend on your automated taxes and form settings. However, please note that there are things on the W-2 that cannot be fixed which are:


  • Employee prefix (Mr., Mrs., etc.)
  • Employee address
  • Business Name
  • Business address


If you have enabled the automated taxes and forms feature in QBO, the platform will file your W-2s for you. However, if there is any error in the information provided, you’ll need to contact us to request a correction. Our team will fix the issue and file a W-2C form with the SSA. You will receive a copy of the W-2c to provide to your employee, and an updated W-3 copy to keep for your records. Our experts will also let you know the approximate timeline for when you and your employee can expect to receive the corrected forms.


But if you notice a mistake before you file your W-2s and W-3, and if your automated taxes and forms are turned off, you can fix the mistake without filing a W-2c form. To do so, follow these steps:

  1. Fix the issue with your product.
  2. File your W-2 forms as you normally would.


If you or one of your employees discovers an error in your filed W-2s and W-3, you will need to manually create and file a W-2c and W-3 form with the Social Security Administration. To do this, see the General Instructions for Forms W-2c and W-3c section in the General Instructions for Forms W-2 and W-3.


Once done, you can fix the issue in your product, then use any payroll reports you need to fill out the W-2C form.


For future reference, I'll also add this article to guide you in printing W-2s and if you send paper copies to your employees, for your own records, or a W-3 to send to your accountant: Print your W-2 and W-3 forms.


Please don't hesitate to leave a comment below. If you have any other concerns about Fixing W2 that contains wrong data or other QBO-related concerns. I'll be here to assist you.

Level 2

How do I edit a not filed w2

As you move through the W-2 creation process, the window opens titled "Select Employees for Form W-2/W-3".  At the bottom of that window is the button option to "Review/Edit".  It will open each employee's W-2 for review.  Within that form, you can right-click and choose Override to manually enter the value.

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