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Thanks for sharing those great details, @msalamone-buholt.
To clarify, did you record the tax payment as a prior payment? If so, when you enter a prior tax payment in QuickBooks Online, it is considered a non-posting transaction. The payment will not affect your bank register. However, it will clear the taxes from showing due and will record the deposit.
For more information, check out Recording prior tax payments.
I wanted to mention if you have your automatic payments feature turned off, you can use the steps I've included to record the tax payment.
For additional details about this process, check out Get answers to your payroll tax payment questions.
If these options don't work for you, you'll need to speak with your accounting professional. This way, your accountant can create a Journal Entry to enter an adjustment on your register. If you don't have an accountant, don't sweat it. You can find one here in our Resource Center.
Don't hesitate to let me know if you have any questions or concerns. I'm always around to lend a hand. Take care always!
I ended up doing a chat with someone online to help me add the tax payment as a journal so I could reconcile the bank account. (the payment was made manually on the government website and it shows in my tax payment history in QBO). I would love feedback to know if that was the correct way to add it. I am trusting it is since the chat rep suggested it.
Yes, that's correct, msalamone-buholt.
Tax payments paid outside QuickBooks Online must be added as prior tax payments and should reflect on your tax payment history.
Regarding the journal entry, you may consider consulting with your accountant for further guidance on what should be recorded on the credit and debit side. This way, you can ensure your books are accurate.
I also encourage you to check the get answers to your payroll tax payment questions for additional information about the process.
I also added a list of payroll reports to view information about your employees: Run payroll reports in QuickBooks Online.
You can post any time if you need more help managing your taxes in QBO. The Community is here to assist.
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