Greetings, @dickinsonadionse.
This isn't the impression I want to leave you with.
The best route to get a supervisor would be to reach out to our support team and ask for one again. Here's how:
- Go to the Help icon in the top right-hand corner.
- Tap Contact Us.
- Enter "Need to speak with a supervisor about {your issue}" in the discussion box and hit Let's talk.
- Scroll down and pick to Get a callback.
From there, you'll receive an estimated time of when they'll be in touch.
Please keep me updated on how this call goes. I want to ensure that you get this fixed as soon as possible. I'll be right around the corner to check back in shortly.