Hi there, George. I can see how important it is to flawlessly update your billing information in QuickBooks Online. I'm happy to inform you that I can assist you with this without the need for a phone call to our support team.
You can update your payment information by going to the Billing & Subscription page. I'll guide you through the process:
- Open your QuickBooks Online account.
- Go to the Gear icon and then select Account and Settings.
- Select Billing & Subscription.
- Enter the new billing information.
- Make sure to verify all the details are correct before saving.
- After that, the payment method will be displayed on the Billing & Subscription page.
However, if you feel the need to talk to a QuickBooks representative, you can contact them by following these steps:
- Go to the Help icon in the top right-hand corner.
- Select Search, then press the Contact Us button.
- Enter your question in the box and hit Continue.
- Choose the best way you'll want to reach out to us.
Please consider checking their availability since they can only accommodate you Mondays to Fridays from 6 AM to 6 PM PT and Saturdays from 6 AM to 3 PM PT.
Additionally, I've added this article for your reference in case you need to change your billing cycle: Switch to annual or monthly billing for QuickBooks Online.
As always, don't hesitate to reach out to us anytime you have questions. We'll make sure to offer our help again.
