I can provide information about our new beta technology (Intuit Assist), topataco. Currently, the option to disable the AI assistance is unavailable. This feature is intended for new users to guide them in using QuickBooks Online.
As of this moment, you can choose to click the Ignore button, or not to click the Intuit Assist button. This prevents the AI from auto-inputting information on the fields.
To help our product cater more needs of our customers, I suggest sending feedback to our team. The product development team will review your suggestion for future enhancement.
Here's how:
I've added this article if you wish to customize your QuickBooks display preferences: Customize your QuickBooks display.
Please reply or come back to this thread for additional concerns or questions about QuickBooks Online. The Community is always ready to assist.
Thank you for your reply. Please consider an option to permanently disable. Generative AI has hurt my company by using unauthorized artwork and it is fraught with incorrect information. This sort of technology shouldn't be rolled out so haphazardly.
Please develop a new button that disables AI FOREVER.
I understand that your developers want to play with new features. Please make these 'opt-in', so that regular users are not bothered by this AI nonsense. I'm paying to have a functioning accounting package, don't need anymore toys that just interfere with my productivity. If someone wants them: great, let them opt-in.
This is an excellent reason to switch to Freshbooks. I have had over a dozen interruptions while working on my books. For the love of God, make an opt-out option.
Sadly, QBO doesn't seem to listen to its audience and paying subscribers. It just does what it wants, let's some AI or otherwise-scripted response pass for customer service and continues to roll out updates that no one appreciates and retire functions people actually used. AI is not the goal of the average small business. If it will ever become something we can't live without, who knows. Right now, it's just another way for of mega-businesses to waste time trying to save time.
@jananthonyL AI has been changing my invoice templates, and pops up in all of the platform. This is VERY disruptive and unpleasant, as it is being imposed on the users. Please make it an optional feature. We are considering changing platforms.
Make it easy for customers to pay you, and manage it all in QuickBooks.
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