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Join nowI have the same issue. If you click on an individual employee, there is no button for <Invite to Workforce>. That exists only on the prior page that lists all employees. When I click on the button, it has check boxes to send invites to the employees, but those that have already signed up for Workforce are grayed out and cannot be selected. It doesn't seem that there is any way to revoke Workforce access, at least in our account. I have one employee who accepted the invitation but lost her login credentials for Workforce. She asked if I could send her another link, but it currently seems impossible. Any help is welcome!
I understand the difficulties you are facing regarding sending your employee an invite to access the Workforce, JLBJR.
I want to reassure you that I'm here to offer another way to resolve this.
To send that employee another invitation to use Workforce, you can have them get a new email address. I'm adding this article for more guidance: Invite your employees to QuickBooks Workforce to see pay stubs, W-2s, and more.
Additionally, I'm sharing these additional resources if you need more assistance when giving your employees their paystubs through Workforce:
Keep me posted if you have other concerns about inviting employees to QuickBooks Workforce or any concerns. I'll be here to provide you with the support you need.
Were you ever able to get an answer for how to send a new invite on Quickbooks Desktop Enterprise? It seems like it's impossible. Every instruction I've ever been given from contacting support doesn't work. Is there no way to revoke access to Workforce and then resend an invite on Desktop?? Seems like this should have been fixed a long time ago.
I appreciate all your efforts in dealing with this, @lauram09.
Let me provide information for you to resend a new workforce invitation to your employees in QuickBooks Desktop (QBDT).
If your employee did not receive the original invite despite having the correct email address, you can resend it by following the steps below:
However, if your employee’s email address is incorrect or they provided a new email address. You can cancel the original invite and update their email address to send a new one. To do this, follow the steps below:
To remove the email address from your employee profile, here's how:
Then, you can enter a new email address into your employee profile. To do so, follow the steps below:
Once you've updated the email address, you can now resend a new invitation. Here's how:
For more detailed information, check this article: Resend an invitation to QuickBooks Workforce to view their pay stubs and W-2s
Once the invitation is accepted, employees can see their time off balances and year-to-date pay and print their pay stubs online or in the Workforce mobile app. To guide them through the steps, you can share with them this article: View your pay stubs, time off, and year-to-date pay in QuickBooks Workforce.
Feel free to leave a comment below, @lauram09, if you have any further questions about resending a new invite on QBDT. I'm here to help you in any way I can.
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