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Join nowI had the same issue with QBO. Deleted employees upon re-hire were not showing up on the Weekly Timesheet dropdown or Payroll/Profit Loss Statement.
Solution: Payroll Technical department had to 1. resync my account and 2. re-instate the deleted employee.
That solved it.
We had the same issue. Deleted employees upon re-hire were not showing up in the Weekly Timesheet page and Profit/Loss report.
Solution: Payroll tech department had to 1. resync the account and 2. reinstate the deleted employee.
I am having the same issue and when I contacted QB help, the agent argued with me that the employee was not in my payroll and then disconnected the chat. I need to restore a deleted employee, she shows she is active but she is not showing up on my employee list.
Hello there, @Jwgreen. I'm here to provide some information about how restoring employees works in QuickBooks Online (QBO).
In QBO, you can completely delete an employee if you haven't run a payroll for them. If you've already generated paychecks for them, you'll want to double-check the status of your employees on the list instead. Then, follow these steps to proceed to reactivate them:
However, if they don't have any paychecks and you've deleted them from your account, you can add them back to your employees' list. Here's an article for your additional guidance: Add your new employee to QuickBooks Payroll.
You can also invite your employees to QuickBooks Workforce so they can access their paystubs online.
Additionally, you can run payroll reports to give you a closer look at your employee's total wages, deductions, and tax information for a certain period of time.
Let me know if you have additional questions or concerns about managing your employees or payroll transactions in QBO. I'll be here to lend a helping hand.
Is there a way to re-link their account in Time? I accidentally created a duplicate account and deleted the one the employee had set up through Workforce. Or can I just have him re-sign in to his time App with the new profile but same email? Also dealing with a payroll sync error because he is currently on the deleted account in Time.
Thanks for joining the thread, @JJJ13.
I'll ensure you can restore the deleted employee and successfully run payroll.
In QB Time, when you delete or archive a team member, it erases all their personalized settings and prevents them from being able to sign in and use QB Time, but it still saves the associated data. So, if you reactivate them, you'll need to set up all personalized settings and invite them to the account again.
Here's how:
If you use QuickBooks Online (QBO), archiving a team member will only remove them from the team member list to track time, not on the employee or contractor list in QBO. If you have QBO Payroll, you'll have to manage the employee through payroll. Also, you can refer to the steps below to reactivate the deleted employee in QBO.
Once you activate the employee again, you'll want to delete the accidentally created duplicate account.
You can check out this article for future reference in managing team members in QuickBooks: Add and manage team members for QuickBooks Time.
Feel free to tap the Reply button if you have clarifications and additional queries about managing employees in QuickBooks. I'll be around to help you.
We have many "Deleted" employees in our system. They are not in there is "inactivated". We have QB Essentials and QB online payments. We do not run payroll through QB however have our employees listed in there and the checks hand written are reconciled as "Subcontractors". I have used the audit log to see when they were deleted and it is highlighted however when I click on the highlighted part it takes me to the "payroll; employee" section and their name is no where to be found to reinstate to active or inactive employee instead of a deleted one. Please help!
I appreciate you following this thread and sharing your concerns, KellyB24.
I'll provide additional information on how deleting an employee works in Quickbooks Online.
When an employee is deleted from the system, all their information is removed permanently, and they will no longer appear on the employees' list of Active or Inactive dropdown. If you need to add them back, you'll have to recreate their profile manually. Please refer to this article for the detailed steps: Add your new employee to QuickBooks Payroll.
In addition, you can generate payroll reports to obtain a detailed breakdown of your employees' wages, deductions, and tax information during a specific period.
You can always post again if you need further assistance managing your employees or any other concerns. I'm here to help you out.
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