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userjtaylor
Level 1

HOW DO I SET UP A NEGATIVE POST TAX DEDUCTION

I NEED TO PAY SOMEONE BACK FOR A POST TAX DEDUCTION TAKEN OUT IN ERROR.
4 Comments 4
ZackE
Moderator

HOW DO I SET UP A NEGATIVE POST TAX DEDUCTION

Thanks for joining the Community, userjtaylor.

 

If you're referring to employee-paid taxes that were overwithheld, you'll initially want to create a payroll summary report. This gives you your total payroll wages, taxes, deductions, and contributions. You can use it to help identify wage and tax discrepancies.

 

After you've identified the wage and tax amount discrepancy, you'll want to get in touch with our Customer Care team to correct your employee's paycheck.

 

Here's how:

 

  1. Use the Help (?) icon.
  2. Click Contact Us.
  3. Enter a description of your situation in the What can we help you with? field, then hit Let's talk.
  4. Select Start messaging or Get a call.

 

Be sure to review their support hours so you'll know when agents are available.

 

After Intuit fixes your employee's paycheck, you'll receive an email with instructions on how to refund overwithheld taxes.

 

I've also included a detailed resource about working with taxes which may come in handy moving forward: Handle overwithheld or underwithheld employee-paid taxes

 

If there's any additional questions, I'm just a post away. Have a lovely Tuesday!

userjtaylor
Level 1

HOW DO I SET UP A NEGATIVE POST TAX DEDUCTION

I appreciate the input.  I actually am referring to a post-tax deduction.  I erroneously deducted money from the wrong employee.  While I can now deduct it from the correct employee, I was trying to figure out how to re-imburse (post tax) the employee I charged in error...

BigRedConsulting
Community Champion

HOW DO I SET UP A NEGATIVE POST TAX DEDUCTION

Probably, set up a similar addition and add it to the employee's next check.

DebSheenD
QuickBooks Team

HOW DO I SET UP A NEGATIVE POST TAX DEDUCTION

I appreciate the additional information you've provided, @userjtaylor. I'm here to route you to the team to help address a post-tax deduction from the wrong employee.

 

These issues are best addressed by our payroll support team who can offer detailed assistance and correct your deductions. Please have all necessary documents ready to help expedite the process.

 

Here's how to reach them:

 

  1. In QBO, go to the Help (question mark) icon at the top right.
  2. Select Contact Us.
  3. Enter your concern, then select Let's talk.
  4. Choose a way to connect with us.

 

To check for our Support hours, visit this article: Contact Payroll Support.

 

To know more about processing a refund to your employee for an incorrect paycheck deduction, refer to this article: Refund your employee for a deduction that was overwithheld.

 

I’m also providing this article on managing employee taxes in QuickBooks for your reference: Handle overwithheld or underwithheld employee-paid taxes.


If you have any additional questions about employee refunds or other matters in QuickBooks, please let me know in the comments below. I’m all up to help. 

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