How do we file an amended Form 941 for 2020 to claim ERTC that we now qualify for? We use Self Service Payroll. Is there an option in QBO or should I do it manually?

Hey there, @coopersr11.

For now, QuickBooks Online Payroll doesn't support the filing of amended or corrected forms. You'll have to do it manually outside QuickBooks. 

However, you can print some payroll reports and use them as your reference when filing the amended Form 941. Here's how:

1. Go to the Reports menu and search for a payroll report. 
2. Filter the dates according to your preferences.
3. Choose Run Report.
4. Click the drop-down arrow from the upper right corner of your screen.
5. Choose Export to Excel.
6. Open the downloaded file and print it from there.

Once, you can now manually file the amended from outside the program.

Additionally, you can check out the list of payroll reports you can use in this link: Reports available in QuickBooks Online Payroll.

You can also customize them to get the details that matter the most to your business.

If you have any follow-up questions or concerns with regards to handling your taxes in QuickBooks, don't hesitate to get this thread. I'll be more than happy to assist you. Stay safe.

Hi Customer, @coopersr11.

Hope you’re doing great. I wanted to see how everything is going about the amended Form 941 issue you had [earlier/the other day]. Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at anytime.

Looking forward to your reply. Have a pleasant day ahead!

How are we inputting the entries into QBO? The ERTC credit should be listed on the P&L as Other income and the tax tracking that should go to the Cares Retention Cr- Emp? 

Hi there, @tmosey. 

Thanks for joining in this conversation. I want to make sure that ERTC is listed correctly in your QuickBooks account. 

At this point, I'd recommend contacting our Customer Care tea, so we can help you make the necessary correction. 

For future reference, learn about how to use filters to help you customize a report according to your business needs. 

Ger back to us at any time if you have additional concenrs. I'm always right here to be your guide. 

I am not talking about the current quarterlies, Talking about the amended reports we have need to do for 2020. 

Hello again, tmosey.

Every business is different, and I can't specify how the entries are entered in QuickBooks Online, so the ERTC credit is listed on the P&L as Other income, and the tax tracking goes to the Cares Retention Cr- Emp. Thus, I suggest consulting a tax professional or financial advisor about this. That'll help you ensure your books are in order.

For more tips about running payroll in QuickBooks, see the below links:

• Get started with Payroll
• Process or run payroll

If you have additional assistance while managing your QuickBooks account, let me know. I'll be around to provide further assistance. Have a nice day.