Good day, @thetimkos,
There are several ways to subscribe to our payroll services. First, you can do it within the program, if you haven't subscribed to us before. Here's how:
- Go to the Payroll or Workers menu, then select Employees.
- Find the Get started button.
- You'll then be guided to select the Payroll you want.
You can also buy payroll in our Sales website. Access this site to get subscribed for the service: QBO Payroll Pricing
Here's the setup information you need for Online Payroll: Get started with Payroll
If you have a previous subscription with us and the options above doesn't work, I suggest contacting our Support Team. To get a hold of a representative to check your account, follow these steps:
- Go to the Help menu then choose the Search tab.
- At the bottom click on Contact us.
- Enter the keyword Account Management and Billing in the What can we help you with? box.
- On the next screen, scroll down to How would you like to connect with us section.
- Choose Chat with us to initiate a discussion with a live agent.
- Enter you account contact information then press Get a chat.
- When using this option, make sure to enable pop-up windows. The chat box will appear at the bottom right section of your monitor, and an agent will be with you shortly after. See this:
Please post here again if you need further help. I'll be right here if you need further help with payroll. Have a good one!