How to edit usernames

Hello @office22! Thank you for coming back to the Community with your question. I'm happy to help you out with this. Oh, and happy Friday :)

With QuickBooks Time's (TSheets) move to better security, this also included simplifying login for our customers. Instead of an email and username field, we now have one field for email that also serves as the team member's username. In other words, there's no more username field and they'll use their email to login.

If you preferred the username field, definitely give us that feedback. Here's the best way to do that: Submit Feedback for QuickBooks Time. If you have any questions please feel free to reply to this post. All of us here are eager to help!

This is a shame that it has been removed as we were using this username code to speak directly with our payroll program. 

Hi @SarahPerth,

Thank you for taking the time to weigh in. If you don’t mind, I’d like to hear a little more about how you were using the code to “speak directly” with your payroll program. Were you using the API? I’d love to be able to pass the feedback along to our dev team.

Any information would be greatly appreciated. Thanks!

Been using timesheets since 2017.

Had a custom report made in TSheets so that we could import it to Jobpac (payroll system) 

Report>More>Custom>Alita Timesheet Report

The username is what we use to identify the person in our payroll system 

Example: John Wood would be username woojoh0

We can now no longer add a username in TSheets (QuickBooks Time) for new employees. We need help with this.  

Good morning, @SarahPerth! Thanks for coming back to the Community and explaining the importance of that username field in your custom report. That gives me a better understanding of how to move forward. 

The username field can't be added back to your account, but there's a good workaround that may work with your custom report. What I suggest is reaching out to QuickBooks Time support and having them create a custom team member field for you employees profiles. You can name it "username" and then they would create a case for the update to be made to your custom report.

Reaching out directly to support will put you in touch with someone who can take a look at your account and see if this option will work. Here's an article on the ways to contact them: Contact QuickBooks Time support.

As always, reply to this post if you need any clarification or have a question. All of us here in the Community are happy to help!

This is a problem, our workers do not want the other workers seeing their email addresses.  They really need to be able to have a user name that is just a combination of their name or words they choose.  

With the old tsheets all of our employees logged into our company using the company email, then they were able to use their names as user names.  Is this no longer an option?  

You should never be able to see your co-workers private information, including their emails.  But they do need to see who is working and on what job.  If we are required to use each individual's email as a user name  you will be loosing our business.  

I liked the username field as well.  Just more personal than the email.  Nothing more than that.  Just good to know the field is gone and that I'm not going crazy.  Thanks.