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cb55555
Level 1

How to stop discontinuation nag

I'm currently on QB Desktop Pro 2021 and use Quickbooks Payroll, but I'm planning on switching to a third-party payroll service. I don't care about getting any new security updates. How do I stop this software from nagging me every 5 seconds?

4 Comments 4
AileneA
Moderator

How to stop discontinuation nag

I can see how the discontinuation notifications can be bothersome, cb55555. And I'm here to help you turn it off.

 

QuickBooks Desktop Pro 2021 will be discontinued after May 31, 2024, which means access to services like Payroll, Online Banking, and Merchant Services will no longer be available directly within the software. This discontinuation notification keeps users informed about the upcoming changes and the eventual discontinuation of certain services. For more details, refer to this article: QuickBooks Desktop service discontinuation policy.

 

But don't worry, I have a way to disable pop-up notifications on QuickBooks Desktop. Here's how:

 

  1. Open your QuickBooks and go to the Edit menu.
  2. Select Preferences.
  3. Choose General on the left-side panel.
  4. Click the My Preferences folder.
  5. Check the box next to Turn off pop-up messages for products and services.
  6. Once done, click OK.

 

 

 

In case you need to learn some tips for managing your QBDT, you can always check our help articles page: QuickBooks Desktop Help Articles.


If you have additional concerns about managing the notification pop-ups in QuickBooks Online, feel free to contact us again in the Community. We're here to assist you 24/7. Have a great day!

JM215
Level 2

How to stop discontinuation nag

This is not working at all. Anyone else have an idea how to stop these? I have 400+ invoices to post and I can't (shouldn't have to) "x" this out after every single one I do. This is beyond frustrating.

Chrea
Level 8

How to stop discontinuation nag

@JM215 

You are using QB Desktop 2022, correct?

You can upgrade to QB Desktop 2023 or 2024 for free anytime as long as your license is Active.

JM215
Level 2

How to stop discontinuation nag

I cant update yet as we have an Integration with another program that will not work if updated. We are working to make a move to the Online version, but for now this is maddening. Is there no other way to stop it?

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