I think I got part of it... I can now get to the form so I can print the form then go to the VEC website to file online.  I had to go through the steps to put in the bank account info following the steps above that go through Employees, Payroll Taxes & Liabilities then Edit Payment due dates, etc.  Once that account is entered and saved, it will let you get to the form to complete and print.

Bravo Shirley!

Thank you for your help!

I was having the same problem, and your answer worked for me!

I have been dealing with this as well. Thanks for the solution Shirley.  I just love it when we have to train tech support on how to fix their product!

QuickBooks Support!!  

i am still having this issue 

in fact when I go to Payroll Taxes and Liabilities 

all the quarters of 2022 show unpaid 

I've paid them through VA VEC 

when will this be fixed ??

see all the comments 

And then in early January it posted a summed $$ amount - (Not sure how that was calculated) into the check register, althought there isn't an amount due in 2022 Q4.

Hi there, CRGum.

Thank you for visiting the QuickBooks Community. I can see how important it is to show the payroll taxes and liabilities as paid and managed in QuickBooks Desktop. I'll be sharing details on how taxes are reported on payroll forms, then ensuring you can handle all of the quarters of 2022 and show the tax liabilities as paid.

If you mean you paid your taxes via the VA website, but didn't enter the payment into QuickBooks, this could be the reason all of the quarters in 2022 were marked as unpaid. I recommend entering historical tax payments in QBDT so that the tax is not marked as overdue or unpaid on your end. QuickBooks Desktop uses this information to calculate how much you still owe to federal and state agencies, as well as to help ensure that your future tax deposits and filings are correct.

On the other hand, please know that taxes are calculated automatically once there's an employee is set up for the specific tax. You can click this article to see further details on how QuickBooks calculate taxes reported on your employees' paychecks and payroll forms: Understand how your payroll taxes are calculated.

Lastly, you may refer to this artilcle to view steps on how you can create a specific payroll report to see what you've paid out in your QuickBooks payroll: Create a payroll summary report in QuickBooks.

Don't hesitate to click the Reply button below if you still have concerns about taxes. I'm always around to help, CRGum. Have a good one!

I will try to see if I can recreate what you’re describing when I get to the office tomorrow and come up with a solution for you. I’m sorry you’re still having issues and QB isn’t able to help. I’ll be in touch soon. 

Hi, CRGum. I apologize you're still having the same issue, but I don't think QB sees this as an actual issue since they don't use their own accounting software so to my knowledge I don't know of a "fix" in our future. Unfortunately, we all have to manually go in every quarter and create a payment for the VEC to get rid of the amount QB shows us as owing even though we all pay this online (however you record you've paid online to your register is how you'll record this payment to get rid of these transactions-they'll need to connect). Please continue to follow these steps to get rid of and record those transactions. If for any reason I'm not understanding, you are more than welcome to try and contact me so we can walk through this together. Just Google us. Our company is in Virginia. See below:

I've figured it out and am sharing in case any of you haven't found the answer yet.

At the top of the screen

- Click on "Employees"

- Go down to "Payroll Taxes and Liabilities"

- Click on "Custom Liability Check"

Pick your Quarter or Timeframe, and it pulls a list of all of the taxes available for payment for the timeframe selected. You can create a check to pay VEC (or another Liability) this way! Sorry quickbooks wasn't willing to help any of us!!

2 full years later and this is still an issue.  Flat out embarrassing.  But then again, par for the course for Intuit and quickbooks.  This is among the most absurd and egregious dinosaur turds the the developers have left in this disaster of a product, particularly since it involved payroll liabilities and government payments (serious things... if you don't think so, don't pay them for a while!).

Hat tip to shirleywelldrilling for finding a workaround that the company who develops and (supposedly) manages the product could not provide.  Bravo!

https://quickbooks.intuit.com/learn-support/en-us/employees-and-payroll/re-how-to-turn-off-epay-for-...

I just had to upgrade from pro to Enterprise.  I now have the problem that you are referring to .  I have not had this problem ever with Pro but Enterprise has it.  This whole thread was written in 2021.  It's now 2024 and QB still has not fixed this problem.  So I really appreciate you finding the work around printing it here.  Thank you!