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Jennifer Seay
Level 1

how to turn off epay for virginia state unemployement commission

How to unenroll from epay for virginia state unemployment commission

It says I am "automatically enrolled" .  I don't want to file via "epay".   I currently file via e-file directly on VEC website.  It says I can change it to check vs epay but there is not a button to select check

35 Comments 35
katherinejoyceO
QuickBooks Team

how to turn off epay for virginia state unemployement commission

Hello there, @Jennifer Seay.

 

Thanks for coming to the Community today. Since you're currently filing via e-file directly on VEC website, I'd suggest you change your method of payment through their website or by at www.vec.virginia.gov or by calling the VRS at 1-800-897-5630. 

 

For future reference, you'll want to read this article: E-file state forms & e-pay state taxes separately. It also contains steps on changing the filing method of your state tax forms to Efile in QBDT. 

 

Feel free to post again if you have additional concerns. I'm always delighted to be your guide. Take care!

EvelynS
Level 2

how to turn off epay for virginia state unemployement commission

The problem is with Quickbooks. When I go to Payroll to Pay Liabilities, QB will NOT allow me to manually cut the check. I cannot find a work around solution. When I go to Employees > Payroll Center > File Forms Tab, then go to bottom to >Change Filing Method. I should see "Unemployment Tax' as an option, but I do not even have this option at this part of the menu navigation. 

Catherine_B
QuickBooks Team

how to turn off epay for virginia state unemployement commission

I can help you manage your e-services, EvelynS.

 

To get the most up-to-date feature release, you can download the latest release of QuickBooks Desktop and the payroll tax table. Then, you can switch your payment method. Here's how: 

 

  1. From the Employees menu, select Payroll Taxes and Liabilities, and select Edit Payment Due Dates.
  2. In the QuickBooks Payroll Setup window, select Schedule payments.
  3. Select the scheduled payment to make using E-Pay, and select Edit.
  4. In the Edit Payment Schedule window Payment (deposit) method field, turn off E-pay, and select Finish.
  5. Select Continue and follow the onscreen instructions. 

For more details, you can click this link: E-file state forms & e-pay state taxes separately.

 

Let me know how this works so I can help you through it. Take care!

TSMechanical
Level 2

how to turn off epay for virginia state unemployement commission

There is NO option, whatso ever on that screen to change the epay to pay by check. I also file & pay, manually on the VEC website and I do not want to efile and definitely do not want QB to epay

TSMechanical
Level 2

how to turn off epay for virginia state unemployement commission

This does not work! There is NO option to change the e-pay to check (or anything else for that matter)

 

Jen_D
Moderator

how to turn off epay for virginia state unemployement commission

Let me help you with this, @TSMechanical.

 

Let's toggle the filing method so you can change the filing method of your form from E-pay to check. Here's how:

 

  1. From the Employees menu, go to Payroll Center.
  2. Go to File Forms tab.
  3. Under Other Activities at the bottom, select Change Filing Method.
  4. In the QuickBooks Desktop Payroll Setup, select Filing methods.
  5. Double-click the Virginia forms from the list.
  6. In the Filing Method options, select Print and Mail then Finish.
  7. Once done, hit Finish Later.

 

If you're still unable to do this step, I recommend contacting our Technical Team. You can reach them through chat or messaging. Make sure to enable pop-up windows on your browser settings to launch the chat box and connect with our live agents.

 

To reach us, follow the steps below:

 

  1. Open QuickBooks and click the Help menu.
  2. Select QuickBooks Desktop Help.
  3. On the pop-up screen select Contact us.
  4. Click the Search for Something else button then type your concern in the Ask us anything box.
  5. Hit Search then scroll down to get your contact options.

 

Kindly update me on how this goes. I'll be right here if you need anything else with the payroll and tax settings in QuickBooks Desktop. Have a good one!

PWEinc
Level 3

how to turn off epay for virginia state unemployement commission

DO YOU PEOPLE NOT READ THE THREAD BEFORE YOU PROVIDE THE SAME CANNED RESPONSE?

WE ALL KNOW HOW TO CHANGE PAYMENT METHODS, THE PROBLEM IS THAT ON VEC TAX WE ARE NOT GIVEN AN OPTION.

EVERYTIME I SEE THESE ANSWERS POP UP I'M HOPEFUL THAT SOMEONE AT INTUIT HAS LOOKED INTO THE PROBLEM AND REALLY RESOLVED IT. INSTEAD I'M DISAPPOINTED WITH THE SAME ANSWER THAT ASSUMES WE ARE ALL STUPID.

PLEASE FIX THE PROBLEM, ANOTHER QUATERLY PAYMENT IS COMING AND WE NEED TO FIX THIS!!!!

 

Charies_M
Moderator

how to turn off epay for virginia state unemployement commission

I appreciate you adding clarifications and for pointing this out, PWEinc.

 

Since you're not having the option to change the e-pay to check for your Virginia State Unemployment, I suggest contacting our support. This case requires a thorough investigation so our technical representative can come up with a permanent fix.

 

You can follow Jen_D's instructions on how to reach us. Also, to ensure we address your concern, our representatives are available from 6:00 AM to 6:00 PM on weekdays and 6:00 AM - 3:00 PM on Saturdays, PST. See our support hours and types for more details about this one.

 

Additionally, here's a link that will help you learn more about how the product works: Help articles for QuickBooks Desktop.

 

Feel free to go back to this thread if you need anything else while working with payroll setup. Have a good one.

PWEinc
Level 3

how to turn off epay for virginia state unemployement commission

There are hundreds of us dealing with this issue. I already tried to contact support regarding this matter and they did not help. They gave me the same canned answer about VEC requiring E-pay. We all know that!

In any case they then want access to my data which is never going to happen. It is a software, not a DATA ISSUE and it needs to be fixed! 

Why ask hundreds of people to go deal with this problem with customer service instead of adding "pay by check" option to this tax as it is available for all others taxes.

Do you people not read all the comments on this thread?

 

ECS
Level 2

how to turn off epay for virginia state unemployement commission

I'm having same issue , there isn't any option, epay shows as mandatory , I don't want QuickBooks any payment 

ECS
Level 2

how to turn off epay for virginia state unemployement commission

Totally agree with you, we need the fricking answer 

JessT
Moderator

how to turn off epay for virginia state unemployement commission

Hi ECS,

 

Thank you for joining the thread.

 

Currently, Epay is the only option for VA Unemployment, so users will stay compliant with the requirement of the state. However, we’ve also seen feedback about this, especially those who prefer to pay through the website. We're gathering them so our engineers will be able to weigh the options for our clients and make sure they still comply. Right now, there aren't any updates yet.

 

If you have other concerns, just comment below.

ECS
Level 2

how to turn off epay for virginia state unemployement commission

THE SOLUTION PROVIDED DOESNT WORK .!!!!!!!!!!!!!!!!!!!!!

AbegailS_
QuickBooks Team

how to turn off epay for virginia state unemployement commission

I want to ensure this is taken care of, ECS.

 

I see that my colleague has already answered a similar question you've posted. You can refer to this link if you haven't checked it yet: https://quickbooks.intuit.com/learn-support/en-us/employees-and-payroll/new-update-makes-e-pay-manda...

 

Don't hesitate to comment below if you have other questions printing the VA form.  We're always here to help. Have a great day!

shirleywelldrilling
Level 3

how to turn off epay for virginia state unemployement commission

I've figured it out and am sharing in case any of you haven't found the answer yet.

At the top of the screen

- Click on "Employees"

- Go down to "Payroll Taxes and Liabilities"

- Click on "Custom Liability Check"

Pick your Quarter or Timeframe, and it pulls a list of all of the taxes available for payment for the timeframe selected. You can create a check to pay VEC (or another Liability) this way! Sorry quickbooks wasn't willing to help any of us!!

AL96
Level 2

how to turn off epay for virginia state unemployement commission

Thank you so much for that update Shirleywelldrilling!!

 

It worked just fine!!!  I hope others see this quickly!

AL96
Level 2

how to turn off epay for virginia state unemployement commission

Thank you Shirley!!! 

 

It worked perfectly!

 

Hope others fine this helpful as well

fbs23
Level 1

how to turn off epay for virginia state unemployement commission

THANK YOU!!!!!

fbs23
Level 1

how to turn off epay for virginia state unemployement commission

thank you= worked perfectly and saved me some headache waiting on QB CS to give me the same answer as they did everyone else :)

JJenks
Level 1

how to turn off epay for virginia state unemployement commission

Thank you!  Was getting very frustrated trying to figure this out and knew calling them wasn't going to do a thing!

TSSCC
Level 1

how to turn off epay for virginia state unemployement commission

Wow!  This has been driving me crazy for months, and had brought me to madness when trying to run reconciliations.  Thanks a ton!  I really do not like Quickbooks way of doing business.  Like all of you, I'm in too deep to get out, but if I could......

TSSCC
Level 1

how to turn off epay for virginia state unemployement commission

Shirley, you are a godsend!  This issue has driven me nuts for months, and then brought me to a standstill trying to reconcile my bank account.  It's hard not to be profane when describing how much I despise dealing with Quickbooks and the way they do business - constantly figuring out ways to add and increase fees and offering the type of limp-brained help they did above.  If I weren't in so deep with all of my records, I would drop this mess in a heartbeat.  I'm sure I'm not alone with those sentiments.  Thanks again to Shirley!   

rpenumatchu
Level 1

how to turn off epay for virginia state unemployement commission

Awesome!  Thank you! 

rpenumatchu
Level 1

how to turn off epay for virginia state unemployement commission

Awesome!  Can't thank you enough!  Thank you!!!!

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