I am having a problem with Intuit Payroll filing and paying my state withholding payroll taxes. I have called the help 2 times. I need to talk to someone that knows

Hi there, rustysicecream.

I acknowledge that this circumstance may have caused you stress, and I want to ensure that you'll be directed to our Payroll Correction Team to proceed with paying and filing your state withholding taxes.

I also understand that you've contacted our payroll support multiple times. However, I would still advise contacting them again to resolve your payroll corrections issue, as they possess the necessary tools to rectify it on your behalf.

Please note the availability of our payroll experts to ensure they can address your issue promptly.

• QuickBooks Online Payroll Core - Monday to Friday, 6 AM to 6 PM PT.
• QuickBooks Online Payroll Premium, Elite - any time, any day.
• Except for closed holidays: 4th of July, Thanksgiving Day, Christmas Day, New Year's Day

Moreover, you can take advantage of the payroll reporting features in QuickBooks. These reports enable you to oversee payroll taxes and track employee expenses efficiently.

If you have further concerns other than payroll corrections, post them below. I'm here to assist you. 

I too have called several times over this same issue, my state withholdings keeps getting declined for the automated thru Intuit Quickbooks... I am in NC! This is beyond frustrating!! It tells me they need more info but not telling me what more they need!!

I understand where you're coming from, Lynn. Allow me to route you to the appropriate support, who can help you rectify your issues in payroll filing and tax payments.

I know that you've already contacted our payroll support several times. However, I recommend contacting them again since they have the necessary tools to help you resolve payroll correction issues. Here's how:

1. Go to the Help icon.
2. Select Contact Us.
3. Enter your concern, then click Let's talk.
4. Choose a way to connect with us:
   
   

• Start a chat with a support expert.
• Get a callback from the next available expert.
  
  

Moreover, check out this article to help you view your payroll totals, including employee taxes and contributions: Create a payroll summary report in QuickBooks.

I'll always be around to assist. Just drop a reply below if you have other questions about payroll filing or managing your state withholding taxes.

Hello,

I am having the same issue.  This has been for the past 2 months.  I have called in 7 times and no resolution.  Do you know who you spoke with and how this was resolved?  Any help would be greatly appreciated because I am getting NO where with QuickBooks support.

@barlowjen2003  Sadly, I doubt you'll have any luck getting a direct line to a specific support person.

Is anyone else having this same issue??

This was NEVER resolved!  I have to manually pay online.  

I truly understand the importance of a smooth payment process, and I want to ensure that your concerns are addressed promptly, @barlowjen2003.

To provide you with the most efficient assistance, I recommend reaching out to our payroll support team directly, as they possess the necessary resources and expertise to delve into the specifics of your tax payments. I appreciate that you've already contacted them, but continuing your correspondence with them is the best approach to resolve your issue swiftly.

Here's how:

1. Sign in to your QuickBooks Online company.
2. Click the Help button at the top right corner.
3. Go to the Search tab, then select Contact Us.
4. Enter a brief discussion of your concern, then click Continue.
5. Choose a way to connect with us. You can either choose Chat with us or Have us call you.

In addition, here's an article you can browse just in case you want to learn how to customize reports for your firm and clients in QuickBooks Online: Customize reports and create custom summary reports in QuickBooks Online Accountant.

I genuinely appreciate your patience as we resolve this matter quickly, @barlowjen2003. If you have any more concerns regarding your tax payments, or if there's anything else I can do to help, please don't hesitate to reach out. My team and I are here every step of the way to provide you with all the support you need.

I have tried support.  I sent them screen shots and even gave them access to my computer.  Nothing was fixed!  I was late 2 months in a row due to this.  The first time it happened they told me it was fixed.  I tried the second month, and it didn't work again.  I paid late fees both times and was not refunded from QuickBooks.  Hold times are long and they really don't understand what you are trying to tell them.  I felt forced to pay manually on the states website to ensure payments were made timely.  Which stinks because that s whay I pay QuickBooks, to pay electronically.  No one has ever called or e-mailed me regarding this issue either.

Thanks!