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Level 2

I cannot see "run reports for this employee" that help refers to when asking how to run a payroll summary for an individual?

 
Solved
Best answer March 25, 2020

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QuickBooks Team

I cannot see "run reports for this employee" that help refers to when asking how to run a payroll summary for an individual?

It’s great to see you in the Community, GSusu1.

 

Let's download the latest maintenance release of your QuickBooks. This troubleshooting step fixes known issues, add features and enhancements, as well as update compliance information. I can help show the process.

 

  1. Go to the Help menu at the top to select the Update QuickBooks Desktop.
  2. Tap the Update now tab to mark the box for Reset Update and then hit the Get Updates button.
  3. Click OK to confirm the action.
    up.png up1.png

Once done, close and reopen QuickBooks to apply the changes.

 

Check out the Update QuickBooks Desktop to the latest release article. It contains detailed instructions on how to launch the automatic update as well as screenshots for visual reference.


Next, let’s go to the Employee Information page to check the REPORTS FOR THIS EMPLOYEE option. Here’s how:

 

  1. Press the Employees menu at the top to choose the Employee Center.
    up2.png
  2. From the Employees list, hover your mouse to the one you’re working on to display the Employee Information page.
  3. On the right corner, check if you can see the REPORTS FOR THIS EMPLOYEE menu.
    up3.png

If you continue to get the same result, run the Verify and Rebuild Data Utilities. This tool checks any damaged transactions or lists in your company file, and rebuilding it will resolve any problems detected in your account.


For the step by step process, I suggest following the recommended steps in the Verify and Rebuild Data in QuickBooks Desktop guide.


Let me know in the comment box if you have any other concerns. I’m always here to assist further. Have a good one.

View solution in original post

2 Comments
Highlighted
QuickBooks Team

I cannot see "run reports for this employee" that help refers to when asking how to run a payroll summary for an individual?

It’s great to see you in the Community, GSusu1.

 

Let's download the latest maintenance release of your QuickBooks. This troubleshooting step fixes known issues, add features and enhancements, as well as update compliance information. I can help show the process.

 

  1. Go to the Help menu at the top to select the Update QuickBooks Desktop.
  2. Tap the Update now tab to mark the box for Reset Update and then hit the Get Updates button.
  3. Click OK to confirm the action.
    up.png up1.png

Once done, close and reopen QuickBooks to apply the changes.

 

Check out the Update QuickBooks Desktop to the latest release article. It contains detailed instructions on how to launch the automatic update as well as screenshots for visual reference.


Next, let’s go to the Employee Information page to check the REPORTS FOR THIS EMPLOYEE option. Here’s how:

 

  1. Press the Employees menu at the top to choose the Employee Center.
    up2.png
  2. From the Employees list, hover your mouse to the one you’re working on to display the Employee Information page.
  3. On the right corner, check if you can see the REPORTS FOR THIS EMPLOYEE menu.
    up3.png

If you continue to get the same result, run the Verify and Rebuild Data Utilities. This tool checks any damaged transactions or lists in your company file, and rebuilding it will resolve any problems detected in your account.


For the step by step process, I suggest following the recommended steps in the Verify and Rebuild Data in QuickBooks Desktop guide.


Let me know in the comment box if you have any other concerns. I’m always here to assist further. Have a good one.

View solution in original post

Highlighted
Level 2

I cannot see "run reports for this employee" that help refers to when asking how to run a payroll summary for an individual?

Oh thank you so much!  I was able to see what you were referring to now.  I got my report just fine.  Thanks a bunch! 

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