I had to correct a previously filed W-2 due to an incorrect SSN. I know I need to file a W-2c and W-3 . Do I file them electronically?

Greetings, @aabyrum.

Thank you for joining the Community. I'd be glad to help you file the amended Forms W-2c and W-3c.

You're correct. You need to file an amended form to correct the employee's personal income tax return. However, you only need to submit the W-2c form to correct the employee Social Security Number.

To start, let's make sure to change your employee's SSN by editing their record. After that, you can send the form.

Here's how to change an employee's SSN: 

1. On the left pane, select Workers.
2. At the top left, select Employees. 
3. Select the employee's name. 
4. Click Edit employee.
5. In section 1, select the edit (pencil) icon to update W-4 information.
6. In the Social Security number field, delete the displayed digits.
7. Retype the correct SSN.
8. Click Done.

Additionally, you have two options to file the form. You can either file it on paper or electronically. If you wish to file it electronically, you can send it through the SSA Business Services Online. 

For additional reference, I recommend checking these articles: 

• Correct an employee's Social Security number
• Correct or amend W-2 forms

If you need additional help, feel free to reach out to our Payroll Support. They have the tools that can help you get this resolved quickly. 

That should get you back on track.

I'm just a post away if you should have any other questions about filing the W-2c form. I'll be happy to help you out. Have a great day.