I have Quickbooks online essentials, I can add time tracking only users, but my account does not show the TIME menu to track time for myself. How can I do this?

I'll provide information about how the Time menu will show in QuickBooks Online (QBO), @ingrid23. 

To show the Time menu in the left panel, we'll need to customize it in the Menu settings found in the lower part of the page.  

To enter and manage your time in QBO, you'll need to be invited as a time-tracking-only user. 

Here's how:  

1. Using a mobile or web browser, sign in to your QBO account.
2. Select Add time.
3. Choose a day you want to enter time on.
4. Input total hours, or select Start/end times to add start and end times.
5. Click Add work details to track items for that timesheet, like customers and service items, then Done.
6. To add another timesheet for the day, pick Add.
7. Once done, select Save, or Save and Close

Furthermore, you might want to consider subscribing to QuickBooks Time and learn how to set up and customize it.  

I'll be in here in the comments if you require further assistance tracking your time in QBO. Have a great day ahead.

As you can see the TIME section does not appear in the menu as per screenshot. I have full permissions including time-tracking access. I remember long time ago it used to be there but now it doesn't please help. This is the same for the other user account who also has full access permissions.

Hello, @ingrid23. Let's perform some troubleshooting steps to help you access the Time feature in QuickBooks Online (QBO). 
 

Since you mentioned that you could see the Time from the menu before, let's perform browser troubleshooting steps to determine why it's not showing now.

First, open your QBO account using a private window to ensure a more stable and secure connection for your financial data. Here are the shortcut keys you can use:

• Google Chrome: press Ctrl + Shift + N
• Mozilla Firefox: press Ctrl + Shift + P
• Microsoft Edge: press Ctrl + Shift + N
• Safari: press Command + Shift + N

 Afterwards, clear your regular browser's cache to remove temporary files that you're browser has stored as these files can sometimes cause issues with web display. You may want to consider using supported browser or device if you still can't see feature from the menu. 

If the issue persists after performing the steps above, please reach out to our Customer Care Support to further investigate this issue.
 

Here's how:
 

1. Open your QBO account.
2. Click the Help (?) icon.
3. Select a way to reach us:
    

• Start a chat with an expert.
• Get a callback.
   

Additionally, to learn more about managing timesheets in QBO, check out this article: Enter a weekly timesheet in QuickBooks Online.

Please let us know if you have further questions about accessing the Time feature. We're always here to help. Have a good one.

Hi

Tried this on all 3 accounts that have full permissions but still it doesn't show.

I believe something has to be arranged from Quickbooks towards our accounts for this to show up as tried from different browsers and different computers.

Let me direct you to our dedicated support team who can help you check why this is happening and fix this issue, Ingrid23.

Once you turn on and set up time tracking in QuickBooks Online Essentials, the time Tracking menu should show up on your end. Since it's not, I suggest contacting our support team so they can double-check why this is happening and investigate further. They have the tools to pull up your account in a secure environment. To do so, follow the steps below:

1. Sign in to your QBO company.
2. Go to the Help (?) menu.
3. Select the Search tab.
4. Click the Contact Us button.
5. Select the Time tracking in the What can we help you with? page.
6. Choose a way to connect (Have us call you or Chat with us).

Furthermore, you can learn how you can take a closer look at your employees and business finances. Access your payroll reports about wages, taxes, and deductions of your employees. I've added this article for more details: Run Payroll Reports.

You can always post your reply below if you have any other questions about time tracking. We'll always be right here to assist you further. Have a nice day ahead!