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deanl3320-gmail-
Level 1

I'm being charged to file my return when I pay monthly for QuickBooks Self Employed tax bundle. How do I resolve this?

 
1 Comment 1
ReymondO
QuickBooks Team

I'm being charged to file my return when I pay monthly for QuickBooks Self Employed tax bundle. How do I resolve this?

Hi there,  @deanl3320.

 

Let me route you to the right support group to help with your subscription concern. 

 

To help verify why you're being charged even if you're paying for the QBSE Tax Bundle, I'd recommend reaching out to our QuickBooks Team. They have the tools to check your account and review your tax return. They can also process a refund if necessary. Here's how to connect with them:

 

  1. Go to Help (?) and select Contact Us.
    Note: If you’re using the QuickBooks Self-Employed app, tap the + button and select Ask QB Assistant.
  2. Enter “talk to a human”, then click Continue.
  3. Choose which way you want to connect with us.
    • Have us call you - Get a call from a support expert.
    • Chat with us - Start a conversation with a support expert.

 

In addition, you can check this page to help you secure your business reports and learn more about your income and expense categories:

 

 

We can help you out again if you need assistance managing forms or taxes inside QuickBooks. Don't hesitate to visit the Community space anytime so we can assist you with your concerns as soon as possible. Have a good one.

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