I need to change my state's unemployment tax rate in QuickBooks Online, but I've already run a payroll using old tax rate. Now, I can't update it. How do I change it?

manatoahealth@gm · ‎April 30, 2021

To attempt to change it, I click Taxes on the left menu list, then Payroll Tax, then Tax Setup, then Illinois Tax to change the IL State Unemployment Insurance (SUI) Setup. I get the following error when I try to change the rate and effective date, regardless of the effective date I enter: The effective date you entered affects paychecks you've already created. Contact customer support to use this date or enter a different date.

MaryLandT · ‎May 01, 2021

Let's get you to the right support team who can update the State Unemployment Insurance (SUI) rate, manatoahealth@gm.

Since the system won't let you update the rate, you need to contact our QuickBooks Online Payroll Team. They can update the details for you in a secure environment.

Select your product and fill out the form to chat with an expert:

Once the SUI rate is updated, QuickBooks Online will retroactively adjust your paychecks to correct your tax liability.

If your rate is incorrect in a previous quarter, you may have an overpayment. Or owe extra tax money to the state and need to make a tax payment.

Keep in touch with me if there's anything else I can help you with concerning payroll. I'm always available here in the Community to help you

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I need to change my state's unemployment tax rate in QuickBooks Online, but I've already run a payroll using old tax rate. Now, I can't update it. How do I change it?

I need to change my state's unemployment tax rate in QuickBooks Online, but I've already run a payroll using old tax rate. Now, I can't update it. How do I change it?

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