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Level 1

I need to get out of E-Pay how do I get out?

I do not want to use E-Pay I want to use EFTP How do I get out of E-Pay

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Best answer December 10, 2018

Best Answers
Level 15

I need to get out of E-Pay how do I get out?

E-Pay is your QB system sending the payment to EFTPS on your behalf.

If you no longer want to E-Pay or E-File (they work together), you edit the Liability Payment method and change it back to Check. Then, you "do the bookkeeping" by using Pay Liability, by Check, and put EFTPS for the check #, for the bookkeeping of your Logging into EFTPS to make manual entries.

View solution in original post

6 Comments
Level 1

I need to get out of E-Pay how do I get out?

how do you delete a epayment
Level 15

I need to get out of E-Pay how do I get out?

E-Pay is your QB system sending the payment to EFTPS on your behalf.

If you no longer want to E-Pay or E-File (they work together), you edit the Liability Payment method and change it back to Check. Then, you "do the bookkeeping" by using Pay Liability, by Check, and put EFTPS for the check #, for the bookkeeping of your Logging into EFTPS to make manual entries.

View solution in original post

Level 1

I need to get out of E-Pay how do I get out?

Some how (probably me by mistake) my State Unemployment Insurance was changed to E-file/E-pay even though I don't have enhanced Payroll.  So I tried to change it back to Check payment, but it won't let me View/Pay it because the form is set to e-File and my state says they must be done together (which I do by logging into the state system and filing manually online and paying with ACH debit).  When I try to change the form, QB demands I upgrade my Payroll service.  How do I fix this?

QuickBooks Team

I need to get out of E-Pay how do I get out?

Hi there, @donjason.

 

Thanks for joining this thread. I'm here to help and provide some insights about liability payment method in QuickBooks Desktop. 

 

To change the payment method from E-Pay/E-File to Check, you'll need to have an activate payroll subscription. Since you made the liability payment through online, you can manually record the payment in QuickBooks by creating a write check. 

 

To write checks, here's how:

  1. At the top menu bar, click Banking.
  2. Go to Write Checks.
  3. Select the Bank account you used for the payment.
  4. On the Pay to the Order drop-down arrow, it should be the Payee Name.
  5. On the No. option, enter the name of the Website that you made the payment.
  6. Use the Date when you paid the payment.
  7. Put a check mark on the Pay Online box since you process an online payment.
  8. Use the Expense tab to enter the liability payment.
  9. Select Save & Close

For additional reference, you can check this article: https://quickbooks.intuit.com/community/Banking-and-bank-feeds/Create-modify-and-print-checks/m-p/20....

 

If you need further assistance with the steps, I recommend contacting our QuickBooks Desktop Support Team. They have additional tools to pull up your account in a secure environment and do a remote session. 

 

Here's how to contact our support: 

  1. Click this link: https://payroll.intuit.com/support/contact/?infosrc=qs&service=16.
  2. Select your payroll subscription.
  3. Choose Payroll for the topic.
  4. Click View Contact Info to get the phone number. 

You may also check this article if you wish to reactivate your QuickBooks Desktop payroll service

 

Please know that I'm just a post away if you have any other concerns about liability payment. I'm always here to help you out. 

Level 1

I need to get out of E-Pay how do I get out?

Did you ever get a good answer for this problem?  I am having the same issue and now I can't stop it from trying to pay by eservice.  I really hate Quickbooks online payroll.  It sucks compared to desktop.  Ugh!

QuickBooks Team

I need to get out of E-Pay how do I get out?

Hello there, customer.

 

I can route you to the right support that will help you inactivate your e-services. IOur Phone Support Team has resources to securely check your account and can turn off your e-payment service. 

 

Here's how to contact us:

 

  1. Log in to your QuickBooks Online account.
  2. Go to the Help ( ? ) menu and click Contact Us
  3. Enter a brief description of your concern something like unable to turn off e-services.
  4. Click Let's talk and choose the best way you'll want to contact us.

For more details on our support hours and types, please click here.

 

You can check out these articles that will help you manage your payroll taxes:

I'm just here if you need more help. Take care!

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